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Daiquiri Dock Attendant

Gulf Coast Restaurant Group

Biloxi, MS

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JOB DETAILS
SKILLS
Bartending, Beverages, Communication Skills, Cook Dishes, Credit Cards, Customer Support/Service, Detail Oriented, Food Presentation, Food Purchasing, Food Safety, Food Services, Food and Beverage Industry, Inventory Levels, Lift/Move 25 Pounds, Maintain Compliance, Operations Management, Organizational Skills, Point of Sale (POS) Systems, Professional Services, Record Keeping, Regulations, Regulatory Compliance, Retail, Safety Compliance, System Operations, Team Player, Training/Teaching, Transaction Processing/Management, Up-Selling, Waitressing
LOCATION
Biloxi, MS
POSTED
2 days ago
Position Summary: The Daiquiri Dock Attendant is responsible for providing fast, friendly, and professional service to guests purchasing food and beverages at high-volume stands located throughout the venue. This position involves preparing and serving food, pouring and serving alcoholic and non-alcoholic beverages, operating a POS system, and maintaining a clean and organized work area. The Attendant must ensure compliance with food safety and alcohol regulations while creating a positive guest experience. Must be 21 years of age or older due to alcohol service requirements.

Key Responsibilities:
  1. Food and Beverage Service:
  • Prepare and serve food and drink items efficiently and in accordance with venue standards.
  • Pour and serve alcoholic beverages in compliance with local laws and venue policies.
  • Ensure food is presented neatly, at the correct temperature, and in proper portions.
  • Replenish food and beverage items as needed throughout service.
  • Offer product recommendations and upsell when appropriate.

2. Customer Service:
  • Provide prompt, courteous, and professional service to all guests.
  • Greet customers warmly and answer any questions about menu items.
  • Handle guest concerns or complaints in a calm and effective manner.
  • Maintain a friendly and welcoming demeanor during busy periods.

3. Cash Handling and POS Operation:
  • Operate the point-of-sale (POS) system to accurately process transactions.
  • Handle cash, credit cards, and other payment methods securely.
  • Ensure all charges are correct and issue receipts promptly.
  • Maintain accurate records of all transactions and follow company cash handling procedures.

4. Stand Maintenance and Organization:
  • Keep the stand area clean, organized, and fully stocked at all times.
  • Clean equipment, counters, and service areas throughout the shift.
  • Assist with set-up and breakdown of the stand before and after events.

5. Compliance and Safety:
  • Follow all food safety, sanitation, and hygiene guidelines.
  • Adhere to alcohol service laws and venue-specific protocols.
  • Ensure proper handling, storage, and labeling of food and beverage products.
  • Report any safety hazards or incidents to management immediately.

6. Inventory Control:
  • Monitor inventory levels during shifts and report shortages.
  • Assist with restocking items and tracking usage of supplies.
  • Support inventory counts and help minimize product waste.

7. Team Collaboration:
  • Work as part of a collaborative team to ensure efficient and smooth operations.
  • Communicate effectively with coworkers and supervisors.
  • Assist and support teammates during high-volume service times.
  • Provide training support to new team members as needed.

8. Event Support:
  • Assist in preparing stands for special events, including large crowds and VIP services.
  • Participate in event-specific tasks such as set-up, tear down, and cleanup.
  • Adapt quickly to varying event needs and guest expectations.

Requirements

Qualifications:

Education:
  • High school diploma or equivalent (preferred).

Experience:
  • Prior experience in food service, bartending, or retail (preferred but not required).
  • Familiarity with POS systems and basic cash handling.

Skills:
  • Excellent customer service and communication skills.
  • Ability to work efficiently in a fast-paced, high-volume environment.
  • Strong organizational skills and attention to detail.
  • Positive attitude, team mindset, and adaptability.

Physical Requirements:
  • Ability to stand for extended periods of time.
  • Ability to lift up to 25 pounds.
  • Ability to work in a loud, fast-paced environment and outdoors when necessary

Work Environment:
  • Position involves indoor and outdoor work.
  • Requires evening, weekend, and holiday availability depending on event schedules.
  • Work may involve exposure to hot equipment, food preparation areas, and variable weather conditions.

Compensation:
  • Competitive hourly wage plus tips.

Position Summary:

The Daiquiri Dock Attendant plays a key role in delivering a memorable guest experience by serving food and beverages quickly, safely, and courteously. Candidates must be dependable, service-oriented, and able to work in a dynamic environment with large crowds and time-sensitive demands.

About the Company

G

Gulf Coast Restaurant Group

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