Billing, Corporate Policies, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, Inventory Levels, Inventory Management, Merchandising, Operations, Presentation/Verbal Skills, Product Planning, Promotional Programs, Revenue Growth, Safety Standards, Sales, Writing Skills
Dairy Manager
Job Category: Operations Group Requisition Number: DAIRY002924
Posted: January 21, 2026
Full-Time
72 Muhlenburg Reading, PA 19605, USA
Description
Position Title: Dairy Manager
Department: Grocery
Reports To: Store Director and District Manager
FLSA Status: Non-Exempt
Job Summary:
Responsible for managing the dairy department, ensuring that all products meet the highest standards of quality, safety, and customer service. This includes overseeing inventory management, merchandising, and daily staff operations.
Essential Job Function:
- Verify all deliveries against invoices and note any shortages or overages and report them to the appropriate personnel.
- Responsible for price changes within the department.
- Maintain an acceptable inventory level by using proper ordering techniques.
- Plan and implement product displays, promotions, and layout designs to increase sales and improve customer experience, as directed by the Store Director.
- Properly rotate products to control freshness and remove out-of-code items from the inventory system.
- Maintenance of temporary price reduction of certain products.
- Communicate temperature failure of cases, shelves, and storage areas to manager in charge.
- Control damaged merchandise by calling in any damages and properly storing damages for sales representatives.
- Maintain good customer relations.
- Supervise and train dairy department staff.
- Greet all customers to our store and be observant while working.
- Abiding by all company policies as stated in the Employee Handbook.
Supplemental Job Functions:
- Transport products to storage areas, and to sales floor.
- Maintain shelves and cases to ensure customer satisfaction.
Minimum Knowledge, Skills, and Abilities Required:
- Ability to read and write to properly tag merchandise, ordering, and maintaining inventory levels.
- Ability to follow written and verbal instructions.
- Must be able to lift up to fifty (50) pounds thirty percent (30%) of the time.
- Must be able to stand upright for most of your scheduled work shift.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.