Purpose Of Job
Strive to create positive memories for all our fans.
Essential Functions
Operations
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Complete assigned preparation work for stocking and setting up grill area
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Maintain a cooperative working relationship with management and fellow team members
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
Fan Service
- Assist fans with menu navigation and product ingredient questions
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Build relationships with return or preferred patrons.
Health and Safety Standards
- ServSafe® certification is not required but recommended.
- Quickly and accurately prepare food products following restaurant, health, and safety standards
- Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
- Prepare products following restaurant, health, and safety standards and procedures
- Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems or routines.
Perform other duties and responsibilities as requested by the shift leads or management staff.
Work Conditions
Must have ability to:
- Perform under pressure in a high-volume restaurant including moving and responding quickly for long periods of time.
- Work in and out of different temperature ranges.
- Stand for long periods of time.
- Lift up to 50 pounds.
- Work around nuts and other allergens.
Work schedule
- Weekend availability
- Holidays
- Night shift
- Overtime
- Other
Supplemental pay
- Signing bonus
Benefits
- 401(k) matching
- Referral program
- Paid training
- 401(k)
- Profit sharing