Data Analyst

Data Analyst - 37.5 Hours Per Week
Hybrid to Boston, MA
W2 Contract
$60/hr with 2 weeks PTO and contribution towards healthcare

 
Summary
The Data Analyst provides technical support for enterprise applications and data/reporting platforms, including EIM/ESM, Snowflake, and Tableau.
This role works closely with the Application/Solutions Architect to support solution design, technical analysis, development, implementation, and ongoing application support. The position also provides hands-on administration of Snowflake and Tableau while working across application, infrastructure, database, reporting, and business teams to maintain secure and reliable technology environments.

Job Duties
Application Architecture & Technical Support

• Support the Application/Solutions Architect in evaluating, designing, documenting, and implementing application solutions and enhancements.
• Translate business requirements into technical specifications, designs, and implementation plans.
• Provide technical analysis and recommendations related to application architecture, databases, interfaces, middleware, infrastructure, and integrations.
• Develop and maintain technical documentation, application designs, diagrams, and implementation artifacts.
• Support technical reviews of application changes, database scripts, interfaces, and production releases.
• Participate in application modernization and enhancement initiatives.
• Serve as a technical resource for development, QA, infrastructure, operations, and business teams.

Application & Production Support

• Develop and maintain knowledge of EIM/ESM application components, databases, interfaces, middleware, operating systems, and infrastructure.
• Support production and non-production environments in partnership with EOHHS, EOTSS/AWS, and other technical teams.
• Coordinate application installations, configurations, deployments, upgrades, and production releases.
• Troubleshoot complex application, database, infrastructure, interface, and batch-processing issues.
• Support application database administration and UNIX application administration activities.
• Maintain technical documentation, operating procedures, and knowledge-base information.
• Participate in production support and on-call activities as required.

Snowflake & Tableau Administration

• Administer Snowflake and Tableau environments, ensuring availability, security, performance, and reliability.
• Manage Snowflake databases, schemas, warehouses, users, roles, permissions, and configurations.
• Monitor Snowflake workloads, storage, compute utilization, and query performance.
• Administer Tableau Server and/or Tableau Cloud, including users, permissions, projects, dashboards, workbooks, extracts, schedules, and subscriptions.
• Monitor Tableau performance and troubleshoot platform issues.
• Manage security and access controls in accordance with enterprise governance standards.
• Support Tableau connectivity with Snowflake and other enterprise data sources.
• Assist with upgrades, integrations, configuration changes, capacity planning, and lifecycle management.
• Maintain administration standards, procedures, and technical documentation.

Data, Reporting & Development Support

• Develop and support enterprise reports, queries, scripts, and data solutions.
• Support data reconciliation, database corrections, archiving, query tuning, and performance optimization.
• Translate reporting and data requirements into technical solutions.
• Support development and testing of application enhancements and technical fixes.
• Review database and production scripts for accuracy and operational readiness.
• Ensure batch processes and scheduled jobs are properly documented, monitored, and optimized.

Collaboration & Customer Support

• Collaborate with application, infrastructure, security, database, reporting, and business teams.
• Investigate and resolve application and customer issues.
• Communicate project, task, and issue status to management and stakeholders.
• Maintain current technical knowledge and share best practices with team members.

Required Skills
Experience with several of the following is preferred:

• Snowflake administration and performance optimization
• Tableau Server and/or Tableau Cloud administration
• Oracle, SQL Server, SQL, and PL/SQL
• Java and enterprise application development
• UNIX/Linux and shell scripting
• AWS/cloud environments
• Application interfaces and system integrations
• Database administration and query tuning
• Enterprise reporting and analytics
• XML/XSLT and service-oriented architecture
• HIPAA/HL7 environments
• Production application and batch-processing support

Qualifications
Education

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent education and experience.

Experience

• Five or more years of professional IT experience in:
  • Application development
  • Systems analysis
  • Database administration
  • Platform administration
  • Production support