Data Analyst Field Reimbursement Management (FRM)

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

The Field Reimbursement Management (FRM) Data Analyst is responsible for providing data analytics, reporting, and actionable business insights across multiple FRM programs, clients, therapeutic areas, and technology platforms. This role serves as a key cross-functional partner to FRM leadership, Operations, Client Services, Finance, and other internal stakeholders to ensure accurate, timely, and meaningful reporting of program performance.

The FRM Data Analyst will aggregate and analyze data from multiple sources and platforms to evaluate FRM activity, operational performance, key performance indicators (KPIs), program metrics, reimbursement trends, and overall FRM impact.

A primary responsibility of this position is ownership and support of reporting for Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), executive/client presentations, recurring program reporting, and ad hoc business requests.

The successful candidate will be able to translate complex data into clear insights and compelling business narratives that demonstrate FRM value, identify trends and access barriers, and support data-driven operational and strategic decisions.

Key Responsibilities

FRM Analytics & Performance Measurement

• Analyze FRM performance across multiple programs, products, therapeutic areas, and client engagements.
• Track and evaluate established KPIs, operational metrics, activity measures, and program outcomes.
• Partner with FRM leadership and client teams to define appropriate metrics and KPIs based on individual program objectives and client expectations.
• Evaluate relationships between FRM activities and measurable program outcomes to help demonstrate FRM impact and value.
• Identify trends, opportunities, performance gaps, emerging reimbursement barriers, and areas requiring additional investigation.
• Develop benchmarking and trending analyses across programs when appropriate.
• Support leadership in evaluating individual, regional, team, and program-level performance.

MBR & QBR Reporting

• Serve as a primary analytics resource for Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) across FRM programs.
• Compile, validate, analyze, and prepare data required for recurring client and internal business reviews.
• Partner with FRM leadership and Client Services to develop clear reporting narratives around program performance.
• Translate raw data into executive-level insights, trends, observations, and recommendations.
• Develop charts, tables, dashboards, and other visualizations that clearly communicate FRM performance and impact.
• Maintain reporting calendars and proactively manage data requirements and deadlines for MBRs, QBRs, and other client deliverables.
• Ensure consistent reporting methodologies and metric definitions across reporting periods.

Cross-Functional Data Management

• Work cross-functionally with FRM Leadership, Operations, Client Services, Data & Analytics, IT, Finance, Training, HUB teams, and other internal stakeholders to gather and validate program data.
• Collaborate with stakeholders across multiple client programs to understand reporting requirements and business objectives.
• Serve as a liaison between operational teams and technical/data teams to translate business questions into reporting and analytical requirements.
• Support alignment between FRM activity data and other available program data to provide a more comprehensive view of performance.
• Establish strong working relationships with program leaders to understand program-specific workflows, data sources, client expectations, and reporting requirements.

Multi-Platform Reporting

• Extract, aggregate, reconcile, and analyze information across multiple data sources and technology platforms.
• Work with data originating from platforms such as CRM systems, Salesforce, Veeva, Power BI, FRM portals, HUB platforms, client systems, Excel-based trackers, and other reporting environments.
• Identify inconsistencies or gaps between data sources and work with appropriate stakeholders to resolve data-quality concerns.
• Maintain strong documentation regarding data definitions, source systems, reporting methodologies, and calculation logic.
• Support the development of standardized reporting processes that reduce manual reporting and improve consistency across FRM programs.

Ad Hoc Analytics & Business Insights

• Manage ad hoc reporting and analytical requests from FRM leadership, executive leadership, Client Services, and other business partners.
• Conduct targeted analyses to answer operational and strategic business questions.
• Provide rapid analysis when leadership needs visibility into emerging client concerns, reimbursement trends, access barriers, team activity, or operational performance.
• Analyze historical and current performance to identify meaningful changes and potential drivers.
• Provide data and analytical support for client proposals, RFPs, business development opportunities, program expansions, and strategic planning as needed.

Data Quality & Governance

• Perform routine quality-control reviews to ensure reporting accuracy and completeness.
• Validate data prior to inclusion in internal or client-facing reports.
• Identify data integrity issues and coordinate with appropriate stakeholders for resolution.
• Maintain standardized definitions and calculation methodologies for FRM metrics and KPIs.
• Support development of reporting SOPs, data dictionaries, templates, and governance processes.
• Ensure reporting is completed in accordance with applicable client requirements, contractual requirements, privacy standards, and organizational policies.

Required Qualifications

• Bachelor's degree or equivalent in Data Analytics, Business Analytics, Healthcare Administration, Business, Finance, Information Systems, Life Sciences, or a related field.
• 3+ years of experience in data analytics, business intelligence, reporting, operations analytics, or a related function.
• Strong analytical skills with the ability to interpret complex datasets and translate findings into actionable business insights.
• Advanced proficiency in Microsoft Excel, including pivot tables, formulas, data reconciliation, and large dataset management.
• Experience developing dashboards, reports, scorecards, and executive-level presentations.
• Strong proficiency with PowerPoint and presentation-ready data visualization.
• Experience working across multiple systems and data sources.
• Ability to manage multiple programs, priorities, and reporting deadlines simultaneously.
• Strong attention to detail and commitment to data accuracy.
• Excellent written and verbal communication skills.
• Demonstrated ability to work effectively with cross-functional teams and senior leadership.

Preferred Qualifications

• Experience within the pharmaceutical, biotechnology, healthcare services, HUB services, patient services, market access, or field reimbursement environment.
• Knowledge of the Field Reimbursement Manager (FRM) role and provider reimbursement support model.
• Experience working with Salesforce, Veeva, Power BI, CRM platforms, HUB platforms, FRM portals, or similar healthcare data environments.
• Experience supporting client-facing MBRs, QBRs, executive business reviews, or operational performance reviews.
• Ability to work with both structured and unstructured data and reconcile information from multiple platforms.

Core Competencies

• Data Analysis & Interpretation
• Healthcare & FRM Analytics
• KPI Development & Performance Measurement
• Data Visualization & Storytelling
• MBR/QBR Reporting
• Cross-Functional Collaboration
• Client-Focused Reporting
• Data Quality & Validation
• Business Intelligence
• Problem Solving
• Attention to Detail
• Project & Deadline Management
• Executive Communication
• Continuous Process Improvement

Success in This Role

Success will be demonstrated by the ability to provide accurate, consistent, timely, and actionable analytics across the FRM business, while reducing the administrative reporting burden on FRM leadership and field teams.

The FRM Data Analyst will help create a scalable analytics infrastructure that allows leadership and clients to clearly understand what FRM teams are doing, where reimbursement and access barriers exist, how programs are performing against established KPIs, and where FRM engagement is making a measurable impact on provider access and patient journey outcomes.

Physical Demands & Work Environment

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.

• Although very minimal, flexibility to travel as needed is preferred.

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs

• Additional health support, including telehealth and Employee Assistance Program (EAP) services

• Company match on Health Savings Account contributions

• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000

• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability

• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting

• Paid Time Off (PTO) and Sick Leave to support work-life balance

• Team members receive nine paid holidays plus two floating holidays

• Opportunities for advancement in a company that supports personal and professional growth

• A challenging, stimulating work environment that encourages new ideas

• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace

• A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.

Our Commitment to Equal Opportunity

At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.