Data Analyst

Title: Data Analyst
Duration: 12 months 
Location: Houstan, TX 
Salary Range: $30 - $35/ hr. W2

Introduction
This role sits within a 10-person dispute operations team responsible for processing and updating dispute-related data across internal and external systems. The work primarily involves data entry, validation, and reconciliation between systems in a structured, process-driven environment. This is a contract-only position with no conversion eligibility.

Required Skills & Qualifications (Must-have qualifications that candidates must meet to be considered)
At least 5 years of experience in spreadsheets (Excel and Google Sheets)
Prior exposure to Tableau (viewing dashboards or work queues)
Excellent attention to detail and accuracy
Strong communication skills for team collaboration and handoffs
Ability to follow structured instructions and operational workflows
Comfortable working in a highly regulated environment
Must have previous client experience working for this customer in the past 5 years
Preferred Skills & Qualifications (Nice-to-have skills but are not required)
Experience in disputes, chargebacks, or financial operations
Previous experience in corporate or enterprise environments
Familiarity with data entry or transaction processing roles

Day-to-Day Responsibilities (key tasks and expectations for the role)
Perform data entry and updates (“keying”) of dispute-related information across multiple systems
Work in a swivel-chair environment, moving data between external systems and internal dispute platforms
Ensure accurate and timely updates of dispute records
Use Excel / Google Sheets for tracking, reviewing, and maintaining data
Utilize Tableau dashboards (view-only) as a work queue for prioritization
Support basic reporting and data validation activities
Collaborate closely with a paired researcher/peer for escalations and clarifications
Follow established job aids, procedures, and compliance guidelines