Our client, a Waste Disposal company, is looking for a Data Analyst I for their Phoenix AZ/ Remote location.
Responsibilities:
Identify trends, recurring issues, and process improvement opportunities
Investigate root causes and implement sustainable solutions
Analyze data from daily reports on closed tickets and workflows to improve operational efficiency
Research and resolve complex or unfamiliar issues
Document findings, recommendations, and process changes
Collaborate with business partners to streamline and simplify work
Identifies patterns and trends
Asks questions and challenges inefficient processes
Takes ownership and follows issues through resolution
Continuously looks for ways to improve the business
Demonstrates accountability, curiosity, and initiative
This role is ideal for someone who enjoys investigating problems, improving processes, and creating lasting operational improvements rather than simply completing tasks.
Requirements:
We are seeking a curious, analytical, and proactive problem solver to help drive process improvement and operational efficiency across our organization.
The primary focus of this role is identifying trends, investigating root causes, improving processes, and eliminating unnecessary work.
We are looking for someone who naturally asks "why," takes ownership of issues, and is motivated to find better ways of working.
Strong analytical and problem-solving skills
Experience with process improvement or operational support
Excellent communication and documentation skills
Self-motivated, curious, and adaptable
Ability to work independently and through ambiguity
SQL experience preferred, but not required
We're less interested in what's on a résumé and more interested in how a candidate thinks.
In addition to the technical qualifications, I would like the screening process to focus heavily on the candidate's mindset and approach to problem-solving. I'm less interested in what is on their résumé and more interested in how they think.
Everything we do in this role can be taught; what I'm looking for are individuals who naturally identify trends, ask questions, investigate issues, take ownership, and look for ways to improve processes.
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Data Analysisunmatched
Documentationunmatched
Health Planunmatched
Operational Improvementunmatched
Operational Strategyunmatched
Operational Supportunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Root Cause Analysisunmatched
SQL (Structured Query Language)unmatched
Training/Teachingunmatched
Trend Analysisunmatched
Waste Disposalunmatched
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