Data Analyst

Summary

The BHMG Data Analyst is a data and reporting expert for the BHMG Access Team. Working with Operational partners and Access Team members, the Data Analyst ensures educated business decisions are made through accurate, salient, and coherently presented information.

Job Description:

Baptist Health Medical Group (BHMG) is seeking a highly analytical and detail-oriented Data Analyst to support strategic, operational, and performance improvement initiatives across the organization. This role serves as a subject matter expert in data analytics, reporting, visualization, and performance measurement, partnering closely with operational leaders and stakeholders to transform complex data into actionable insights.

The Data Analyst will collect, analyze, interpret, and visualize data from multiple sources to support decision-making, identify trends, establish key performance indicators (KPIs), and drive process improvements. This position plays a key role in enhancing operational effectiveness, improving patient access and experience, and supporting quality and performance initiatives through robust analytics and reporting.

Key Responsibilities

Data Analysis & Reporting

• Acquire, integrate, and validate data from multiple internal and external sources.
• Analyze complex datasets to identify trends, patterns, and opportunities for improvement.
• Design, develop, and maintain dashboards, reports, and data visualization tools.
• Create reporting packages and provide ongoing performance reporting to leadership.
• Automate data collection, reporting, and analytic processes to improve efficiency and accuracy.
• Produce ad hoc analyses and reports supporting operational and strategic initiatives.
• Evaluate and improve data storage, extraction, and processing methodologies.
• Support analytics related to scheduling, registration, productivity, provider performance, and other healthcare operational metrics.

Business Partnership & Performance Improvement

• Collaborate with leaders to establish, monitor, and evaluate Key Performance Indicators (KPIs).
• Provide data-driven recommendations to stakeholders and leadership teams.
• Connect operational metrics to financial and organizational performance outcomes.
• Identify new opportunities for process improvement and operational excellence.
• Develop and maintain key performance metrics and tracking tools.
• Build collaborative relationships with stakeholders to improve data accessibility and utilization.
• Support strategic planning and organizational initiatives through data analysis and business intelligence.

Project Support

• Participate in strategic and operational projects requiring analytical expertise.
• Serve as a key analytics resource for performance improvement initiatives.
• Manage multiple projects simultaneously while meeting deadlines and stakeholder expectations.
• Provide analytical support for business development and special projects.

Minimum Qualifications

• Bachelor's degree in Healthcare, Mathematics, Economics, Computer Science, Information Management, Statistics, or a related field.
• Minimum of three (3) years of job-related analytical experience.
• Strong knowledge of data analysis, reporting, and data visualization methodologies.
• Experience working with data models, data mining, and data collection systems.
• Advanced proficiency in Microsoft Excel, Power BI, and PowerPoint.
• Demonstrated ability to interpret data and translate findings into actionable business recommendations.
• Strong mathematical, statistical, and analytical problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet tight deadlines.
• Exceptional attention to detail and commitment to data accuracy.

Preferred Qualifications

• Experience with SQL.
• Familiarity with statistical and analytics tools such as Minitab, SAS, SPSS, or QlikView.
• Knowledge of Six Sigma methodologies.
• Experience working with healthcare-related datasets, including EPIC data, Press Ganey data, or Premier databases.
• Strong business and financial acumen.
• Experience presenting data insights to executive and physician leadership audiences.

Skills & Competencies

• Data Analytics & Business Intelligence
• Reporting & Dashboard Development
• Data Visualization
• Process Automation
• Performance Measurement & KPI Development
• Statistical Analysis
• Project Management
• Strategic Thinking
• Collaboration & Relationship Building
• Business Writing & Presentation Skills
• Healthcare Operations Analytics
• Continuous Improvement Mindset

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.