Data Analyst/Manager

Salary Grade

Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $49,257 and $62,311, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Job Description

POSITION OBJECTIVE

The Database Manager will provide oversight, strategic planning, coordination, and maintenance for the Patient Care and Research Database working group of the Center for AIDS Research at Case Western University/University Hospitals of Cleveland Case Medical Center.

ESSENTIAL FUNCTIONS

• Ensure the timely review, update, and critical analysis of all clinical data derived from the provider-patient interactions involving the patients of the Special Immunology Unit and the research participants in studies conducted at the University Hospitals of Cleveland Case Medical Center Clinical Trials Unit. (10%)

• Establish and conduct a regular mechanism for critical extraction of relevant data from the electronic and printed medical records for all patients followed at the Special Immunology Unit and all research participants whose records are to be maintained through the patient care and research database. This function requires the ability to understand the basics of medical care for patients with HIV infection and related conditions, and to identify critically ambiguous or inconsistent data elements in the medical record for further review. (10%)

• Administer the flow of information to and from researchers who request data from the Patient Care and Research Database and respond to the needs of the investigators and research staff of the Clinical Trials Unit to identify and follow potential participants for clinical studies. (7%)

• Supervise the compliance with, and design and enforce the unit¿s policies about patient confidentiality, data integrity, and data safety. (7%)

• Together with the IT staff and programming personnel, design, update, and maintain the queries and programs needed to respond to both the clinical and research objectives of the unit¿s investigators and providers. (7%)

• Supervise the performance, effectiveness, and progress of the patient care and research staff, including but not limited to the assistant database manager and any undergraduate programming students asked to be part of the PCRD team on a temporary basis. (7%)

• Identify areas for targeted improvement of processes and tools in the Patient Care and Research Database system in response to both the day-to-day workflow and the comments and input from users and program managers. (7%)

• Establish and lead periodic reviews of data quality in the Patient Care and Research Database, including all members of the database team and additional ad-hoc participants as needed. (7%)

• Propose and lead the implementation of solutions to new needs and desired functionality in the Patient Care and Research Database. (6%)

NONESSENTIAL FUNCTIONS

• Communicate directly with healthcare providers, clinic administrators, and ancillary personnel, to resolve data inconsistencies or unclear information related to patient and research participant records. (5%)

• Maintain an accurate and systematic tracking mechanism of all the research activities related to the Patient Care and Research Database. (5%)

• Maintain and lead the monthly database meeting with users, program directors, and clinic providers, and manage the implementation of responses to items raised during the meetings. (5%)

• Interact with local, regional, national, and international investigators and collaborators in designing solutions for clinical and research data management that contribute to the mission of the Case Western Reserve University/University Hospitals of Cleveland Case Medical Center HIV research group. (5%)

• Collaborate with providers, clinical leaders, and administrators in the Special Immunology Unit to fulfill funding agency requirements and emerging clinical needs to optimize care and services for clinic patients. (5%)

• Initiate, and respond to requests for, communication with the unit administrative personnel related to budgetary issues, unit personnel coordination, equipment, and office supplies. (4%)

• Cross-cover the functions of other Patient Care and Research Database team members during absences. (2%)

• Perform other duties as assigned. (1%)

CONTACTS

Department: Department: Daily contact with other Patient Care and Research Database team members. Regular contact with physicians, other healthcare providers, and ancillary personnel in the Special Immunology unit. Regular contact with investigators, research nurses, and laboratory personnel affiliated with the Center for AIDS Research and the Clinical Trials Unit.

University: Some contact with Case Western Reserve University administrative offices of Human Resources, Payroll, or Student Employment as needed to manage the team and the position.

External: Occasional contact with external collaborators, including foreign collaborators and care providers, as needed to fulfill the requirements of multicenter projects.

Students: Intermittent contact with students hired to perform programming and/or clerical functions in the PCRD team.

SUPERVISORY RESPONSIBILITY

This position directly supervises the assistant Database Manager and any-programming assistant and/or clerical positions in the Patient Care and Research Database team.

QUALIFICATIONS

Experience: 4 years of experience in related fields. Experience can be any combination of work as a healthcare provider with direct contact and day-today management of medical records, clinical research data management, electronic medical record management, and clinical database management.

Education: Bachelor¿s degree required. Master¿s degree or higher is strongly preferred. Degrees in a healthcare discipline, computing with an emphasis in database management, or healthcare administration with an emphasis in electronic medical records are also strongly preferred.

REQUIRED SKILLS

• Proven understanding of medical terminology and familiarity with medical records and medical documents.

• Knowledge of HIV-related medications, conditions, and terminology highly desirable.

• Proven ability to analyze data and identify patterns.

• Professional and effective verbal and written communication skills. Ability to interact with colleagues, supervisors, and customers face to face.

• Strong interpersonal skills; ability to work and communicate with various individuals from a broad spectrum of disciplines, technical and educational backgrounds within the department, school and university, and with individuals outside the university.

• Strong organization skills; ability to multi-task, prioritize, give attention to detail, and meet deadlines.

• Effective management skills; ability to lead, work with, elicit cooperation from, and read communication styles of team members and staff. Ability to lead a small but dynamic working group effectively and efficiently is essential.

• Ability to work effectively independently and collaboratively within a team.

• Ability to problem-solve effectively, and demonstrate good judgment and logical decision-making. Must demonstrate high creativity and ability to envision solutions to novel problems and requirements with minimal supervision, and to evaluate and adjust proposed strategies rapidly and efficiently.

• Ability to conform to shifting priorities, demands and timeline. Must be flexible in order to respond to project adjustments and alterations promptly and efficiently. Must be able to adapt to varying workloads and respond appropriately to stressful situations.

• Ability to quickly learn new techniques, processes, procedures, techniques, ideas, etc., including medical guidelines, related to job functions and assigned projects.

• Advanced knowledge of the Windows operating system and basic MS Office software in a network environment.

• Proficiency in the use of database management systems, including Microsoft SQL and Microsoft Access, are strongly desirable and will be given priority. For applicants without these skills, willingness to receive training in these applications early during appointment.

• Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.

• Ability to meet consistent attendance.

• Ability to interact with colleagues, supervisors, and customers face to face.

• Willingness to learn and work with Artificial Intelligence (AI) tools and technologies.

WORKING CONDITIONS

General office environment with frequent computer use. Occasional travel, including internationally, may be required as needed.

Hybrid Eligibility

This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.

EEO Statement

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Reasonable Accommodations

Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.

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