Analysis Skills, Communication Skills, Corporate Compliance, Corporate Policies, Customer Relations, Data Analysis, Diversity, HIPAA (Health Insurance Portability and Accountability Act), Healthcare Quality, Information Technology & Information Systems, Managed Care, Mathematics, Medical Terminology, Microsoft Access Database, Microsoft Excel, Organizational Skills, People Management, Presentation/Verbal Skills, Process Improvement, Process Management, Project/Program Management, Quality Management, Reporting Skills, System Test, Test Data, Testing, Utilization Management, Writing Skills