Mandatory Skills: Data operations, Matillion and/or Snowflake, SQL, Agile Software Development methodologies
Data & Analytics Data Operations Lead
The Data & Analytics Data Operations lead will perform the following: Act as primary point of contact for D&A Operations, working with business users, data architects, application development teams, data analytics teams, business analytics, product managers, the data governance COE, SRE and various IT partners
Socialize the Standard Operating Procedure (SOP) for Data & Analytics (D&A) across the enterprise
Implement the SOP in iterations as new Service Level Agreements (SLAs) are established for the critical datasets and reports sourced from Enterprise Data Platform (EDP)
Establish the support model process flow with accountable D&A counterparts to ensure the L1, L2, L3 model has designated resources from each team, and the process and procedures are understood by all team members
Manage the on-call rotation accounting for holidays, on/offshore PTO in adherence to enterprise policies and procedures
Create requirements for operational reporting to include:
Daily load status (Green/Yellow/Red) with "as of” data load datetime for each critical data asset
Data quality checks (Counts, Key validation, job completion times, etc.)
Dashboard for trends/patterns over time
Metrics for changes, incidents, problems and requests.
How will you make an impact: Build out a modern operational support team that can scale while continuously improving
Partner with D&A Data Engineering team to operationalize the reconciliation framework and provide daily status reports
Collaborate with data architects to understand data structures and concepts including conceptual, logical, and dimensional models and provide feedback
Performs data analysis and triage required to troubleshoot data related issues and assist in the resolution of data issues
Support and collaborate with other IT teams
Maintains knowledge, ensures competency and compliance with policies and procedures, to be the technical expert while collaborating with cross-functional teams
This list is not all-inclusive, and you are expected to perform other duties as requested or assigned.
What we look for: Bachelor's degree in computer science, Mathematics, Statistics, or related technical field.
3+ years of data experience preferably in data operations
3+ years of experience in Matillion and/or Snowflake
Experience in data profiling, data analysis and building Data Quality metrics
Expertise in SQL
Knowledge of best practices and IT operations (L1, L2, L3 support) and in an always-up, always-available service
Experience with disaster recovery drills and documentation
Experience with or knowledge of Agile Software Development methodologies
Excellent problem solving and troubleshooting skills
Process oriented with great documentation skills
Excellent oral and written communication skills with a keen sense of customer service
Numbers & Facts
Location
Alpharetta, GA
Industry
Other/Not Classified
Company Size
100 to 499 employees
Skills
Accountingunmatched
Agile Programming Methodologiesunmatched
Autoscalingunmatched
Best Practicesunmatched
Business Analysisunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Data Profilingunmatched
Data Qualityunmatched
Data Setsunmatched
Data Structuresunmatched
Dimensional Modelingunmatched
Documentationunmatched
Identify Issuesunmatched
Maintain Complianceunmatched
Mathematicsunmatched
Metricsunmatched
On Callunmatched
Operational Auditunmatched
Operational Supportunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Process Flowunmatched
Process Modelingunmatched
Quality Metricsunmatched
Reconciliationunmatched
Reporting Dashboardsunmatched
Requirements Managementunmatched
SQL (Structured Query Language)unmatched
Service Level Agreement (SLA)unmatched
Snowflake Schemaunmatched
Software Developmentunmatched
Standard Operating Procedures (SOP)unmatched
Statisticsunmatched
Status Reportsunmatched
Writing Skillsunmatched
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