Data Analytics Manager - Insights

We are looking for a Data Analytics Manager - Insights to lead a team responsible for turning complex data into clear, actionable recommendations for senior leaders, internal business partners, and external client audiences. This is a hands-on leadership role for someone who can guide analysts, work directly in the data, shape ambiguous business questions, and deliver trusted insights that influence decisions.

What will be my duties and responsibilities in this job?

You will lead a small team of analysts whose work supports business performance, client relationships, operational strategy, and executive-level decision-making. You will balance people leadership, analytics delivery, stakeholder prioritization, and the continued modernization of the team's reporting and insight capabilities.

Lead analytics delivery and decision support

• Lead analytical projects end to end, including problem framing, project planning, data discovery, analysis, validation, insight development, and recommendation delivery.
• Translate open-ended business questions from internal leaders and client-facing teams into a clear analytical approach, data plan, and measurable answer.
• Use data to identify trends, root causes, risks, opportunities, and performance drivers across business operations, client portfolios, and strategic priorities.
• Present complex findings to senior leaders and external client audiences in plain language, with a clear "so what," recommended actions, and business implications.
• Own the quality of what leaves the team, including accuracy, reconciliation, reproducibility, documentation, and consistency of every number shared with clients or executives.

Lead, coach, and develop the team

• Lead, coach, and develop a team of analysts, setting clear goals, expectations, priorities, and standards for quality and delivery.
• Provide regular feedback, conduct performance and development conversations, and help analysts grow their technical depth, business judgment, communication, and stakeholder impact.
• Review analytical approaches, SQL, data models, dashboards, and recommendations to raise the level of the work, not just check completion.
• Manage workload and capacity across competing priorities, assigning work based on business value, urgency, skills, and development opportunities.
• Support hiring, onboarding, retention, and talent development across the broader Data Analytics organization.

Build scalable analytics practices, governance, and platforms

• Drive standardization, automation, and reuse of recurring reporting, dashboards, semantic models, datasets, and analytical assets so the team spends more time on insight and less time on manual assembly.
• Advance data modeling, metric definition, documentation, quality controls, and governance best practices across Power BI, Microsoft Fabric, and related analytics environments.
• Partner with Data Engineering, IT, Security, business teams, and other analytics groups to ensure solutions are scalable, secure, well-documented, and production-ready.
• Establish practical standards for data privacy, access controls, testing, release readiness, issue resolution, and responsible use of AI-assisted analytics tools.
• Identify opportunities to modernize legacy reports, reduce duplication, improve performance, and increase adoption of trusted, governed self-service analytics.

Manage stakeholder intake and grow analytics impact

• Own intake and prioritization for the team's work, making tradeoffs visible and aligning requests to business value, urgency, capacity, and leadership priorities.
• Proactively engage internal and client-facing teams to identify analytical needs before they arrive as requests and shape them into high-value use cases.
• Stay current with trends in insurance, protection and support services, analytics, BI technology, Microsoft Fabric, and responsible AI adoption, bringing forward what is worth testing or scaling.

What will success look like in this role?

In your first 90 days

• You understand the team, the business partners, the reporting portfolio, the data estate, and the highest-value decision points the team supports.
• You have established a clear intake and prioritization rhythm, and stakeholders understand how decisions are made.
• You are reviewing critical outputs for quality, clarity, and business relevance before they reach senior leaders or clients.

By six months

• The quality and consistency of the team's work has visibly improved through stronger review habits, reproducible analysis, better documentation, and clearer storytelling.
• You have identified recurring reporting and manual processes that should be automated, consolidated, retired, or moved into governed self-service.
• You are personally presenting insights and recommendations to senior leaders or client audiences and helping the team do the same with confidence.

By twelve months

• Measurable time has shifted from manual reporting assembly into analysis, advisory work, and higher-value decision support.
• The team's Power BI and Fabric assets are more standardized, governed, better documented, and easier for stakeholders to trust and use.
• At least one analyst has grown into materially more complex work through your coaching and development.
• The team is engaged earlier in business decisions, helping shape the question rather than only responding after the request is fully defined.

What are the requirements needed for this position?

• Bachelor's degree in Business Analytics, Statistics, Economics, Applied Mathematics, Computer Science, Information Management, or a related quantitative field; equivalent work experience may be considered.
• 7+ years of experience in analytics, business intelligence, reporting, data management, research, or a related data-focused field.
• 2+ years of experience formally leading, supervising, or managing analysts, or equivalent experience leading analytical work through others.
• Demonstrated ability to translate complex analysis into recommendations that influence business decisions.
• Experience leading analytical projects from intake and scoping through delivery, presentation, adoption, and follow-up.
• Experience managing competing stakeholder priorities, team capacity, timelines, quality standards, and delivery expectations.

Technical requirements

• Advanced SQL skills, including complex joins, window functions, CTEs, performance tuning, data validation, and the ability to work directly with enterprise data warehouses.
• Strong Power BI experience, including data modeling, star schema design, DAX, semantic model development, row-level security, report performance tuning, and governed self-service analytics.
• Working knowledge of Microsoft Fabric, including Lakehouse/Warehouse concepts, Direct Lake, pipelines, notebooks, or comparable experience with modern cloud/lakehouse analytics platforms.
• Strong understanding of data quality, data governance, metric consistency, documentation, access controls, and reporting reliability.
• Advanced Excel skills and comfort using modern analytics, automation, and AI-assisted tools to improve productivity and documentation.

Communication and data storytelling

• Excellent written, verbal, and interpersonal communication skills, with the ability to communicate effectively with technical teams, non-technical stakeholders, senior leaders, and client audiences.
• Strong data storytelling skills, including the ability to simplify complex or ambiguous findings into clear messages, business implications, and recommended actions.
• Executive presence and confidence presenting to, advising, and being challenged by senior leaders and external stakeholders.
• Ability to build trust, influence decisions, manage tradeoffs, and keep stakeholders aligned when priorities shift.

What other skills/experience would be helpful to have?

• Master's degree in business, analytics, statistics, applied mathematics, operations research, economics, engineering, computer science, or a related quantitative field.
• Experience in insurance, telecommunications, retail, warranty, service operations, client operations, or other data-rich operational environments.
• Experience with Databricks, Apache Spark, Azure, Python, R, predictive modeling, time series forecasting, segmentation, cluster analysis, retention analysis, or exploratory analytics.
• Experience modernizing legacy reporting, consolidating dashboards, defining KPI frameworks, improving semantic models, and increasing adoption of trusted analytics products.
• Experience with Agile delivery, product ownership, portfolio prioritization, user acceptance testing, release management, or change management for analytics solutions.
• Hands-on use of AI-assisted coding, documentation, or analytics tools to accelerate analysis, automate recurring work, or build internal tooling responsibly.
• A track record of developing talent, leading through influence, and creating a culture of curiosity, accountability, inclusion, and continuous improvement.

Helping People Thrive in a Connected World

Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What's the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert

Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Pay Range:

$103,800.00 - $173,300.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World

Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What's the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert

Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.