Data Analytics Manager is responsible for developing and implementing comprehensive tools and strategies that allow raw data to be transformed into business insights. This position reports to the Chief Financial Officer
ESSENTIAL DUTIES The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary.
Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guidestrategic decisions and uncover optimization opportunities
Meet established department metrics including high quality customer experience, effectiveness and efficiency; update leader on all major projects, and goal progress
Create and document routine processes around data (mining, dictionary, etc)
Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions
Design and build technical processes to address business issues
Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketingand product teams
Lead the strategic design and maintenance of intelligence systems, reporting platforms, and other enhancements required to gather and analyze bank and portfolio data
Drive the evolution and effectiveness of analytics activities. Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs
Manages the hiring, daily activities, coaching, evaluating and counseling of reporting staff
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy, and ensures adherence by the respective department personnel
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations, and ensures adherence by the respective department personnel
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML, and ensures adherence by the respective department personnel
QUALIFICATIONS: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Bachelor’s degree from an accredited college or university in computer science, statistics, or data management
Minimum of eight years of experience in an analytical role including querying relational databases and advanced reporting methodologies
At least 3 years of experience leading a team
Able to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical teams, and member support teams
Strong problem solving and decision making skills; ability to resolve complex issues with minimal direction
Ability to leverage key performance metrics and data to provide insights and make strategic business recommendations
Knowledge of financial institution regulations including Reg Z, Reg. B, Truth in Lending, FCRA, FACTA and MLA
Excellent verbal and written communication skills; able to express ideas concisely and logically
Ability to meet deadlines, work in a fast-paced environment, and perform a variety of tasks with numerous interruptions
Proficiency with visual reporting tools (such as MS Power BI) and SQL
Advanced knowledge of Microsoft Office Suit
Ability to sit in front of a computer screen for long periods of time, which may cause visual strain
Bilingual in English and Spanish is desired
Numbers & Facts
Location
McAllen, Texas
Skills
Analysis Skillsunmatched
Automation Systemsunmatched
Budgetingunmatched
Business Supportunmatched
Coachingunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Cross-Functionalunmatched
Customer Experienceunmatched
Data Analysisunmatched
Data Managementunmatched
Data Miningunmatched
Data Modelingunmatched
Data Processingunmatched
English Languageunmatched
Fair Credit Reporting Act (FCRA)unmatched
Federal Laws and Regulationsunmatched
Financial Regulationsunmatched
Internal Auditunmatched
Leadershipunmatched
Loansunmatched
Loss Preventionunmatched
Maintain Complianceunmatched
Microsoft Officeunmatched
Multilingualunmatched
Performance Metricsunmatched
Policy Developmentunmatched
Portfolio Analysisunmatched
Power BIunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Quality Metricsunmatched
Query Analysisunmatched
Regulationsunmatched
Relational Databases (RDBMS)unmatched
Reporting Dashboardsunmatched
Risk Managementunmatched
SQL (Structured Query Language)unmatched
Spanish Languageunmatched
State Laws and Regulationsunmatched
Statisticsunmatched
Systems Maintenanceunmatched
Team Lead/Managerunmatched
Technical Supportunmatched
Technical/Engineering Designunmatched
Technology Salesunmatched
Time Managementunmatched
USA PATRIOT Actunmatched
Writing Skillsunmatched
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