Job Details
Onsite Systems Engineer (Dell PowerEdge XE & Nvidia Specialist) (Relocation required)
Only US Citizens
Pay: $40 - 45/hr + $1500/Month Relocation living stipend
Location: 3013 Ranch Rd 516, Barstow, Texas 79719
Target Start Date: 7/6 and 9/8
Location : 9663 87th Ave SE Ellendale ND 58463
Target Start Date: 8/3 and 12/7
Location: 620 FM1033, Childress, TX 79201
Target Start Date: 7/6 and 10/5
Location: 1023 39th Ave SE, Puyallup, WA 98374
Target Start Date: TBD
Job Overview
We are seeking a highly skilled and detail-oriented Onsite Systems Engineer to handle the deployment, maintenance, and troubleshooting of our next-generation, high-performance computing (HPC) infrastructure. In this role, you will be the primary hands-on technical expert managing cutting-edge Dell PowerEdge XE platforms heavily integrated with Nvidia AI and acceleration technologies.
The ideal candidate must possess deep hardware proficiency, exceptional diagnostic skills, and strict adherence to enterprise data center protocols.
Key Responsibilities
Hardware Installation & Maintenance: Perform onsite physical installation, provisioning, component replacement (FRUs/CRUs), and hardware upgrades for specialized Dell PowerEdge XE architectures.
Platform Management: Provide dedicated hands-on support for the following specific models: PowerEdge XE9712, XE9712i, and XE9812.
Nvidia Integration: Support, diagnose, and maintain high-density Nvidia GPU clusters, network fabrics (InfiniBand/Ethernet), and interconnected hardware.
Access & Ticket Compliance: Manage and submit Nvidia-related infrastructure requests. You will be responsible for filling out and managing the NVOnline tool for third-party Provider submissions to ensure seamless access to vendor support networks.
Diagnostics & Troubleshooting: Partner with remote engineering and vendor support teams to run diagnostics, resolve complex hardware failures, and ensure maximum uptime of AI/HPC workloads.
Documentation: Maintain rigorous logs of hardware modifications, serial numbers, component swaps, and support ticket lifecycles.
Required Skills & Qualifications
Technical Expertise
Dell PowerEdge Mastery: Proven hands-on experience working with enterprise-level Dell PowerEdge servers, specifically advanced XE models (XE9712, XE9712i, XE9812).
Nvidia Ecosystem Knowledge: Solid understanding of Nvidia acceleration hardware, GPU architectures, and familiarity with Nvidia support frameworks.
Tool Proficiency: Direct experience with or the ability to quickly utilize vendor support portals, specifically handling NVOnline access forms and processes.
Infrastructure Skills: Familiarity with data center environments, power distribution units (PDUs), and advanced cooling systems (liquid/air) typically paired with high-density XE servers.
Soft Skills & Logistics
Location: 100% Onsite (Data Center environnement).
Communication: Strong verbal and written communication skills for coordinating between internal teams and external providers.
Problem-Solving: Ability to think critically under pressure in a high-stakes, live production environment.
Preferred Qualifications
Dell Technologies Proven Professional Certification (e.g., PowerEdge Specialist).
Nvidia Certifications (e.g., Nvidia Certified Associate or Professional in InfiniBand/Data Center).
Experience dealing with enterprise vendor warranty submissions.
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