Data Center Facility Manager

The Charles Schwab Corp

Phoenix, AZ

JOB DETAILS
SKILLS
Analysis Skills, Benchmarking, Best Practices, Business Strategy, CADD (Computer-Aided Design and Drafting), Capacity Analysis, Capital Budgeting, Capital Expenditure (CAPEX), Collocation, Communication Skills, Computerized Maintenance Management System (CMMS), Contingency Plans, Corporate Planning, Cross-Functional, Customer Relations, Customer Support/Service, Detail Oriented, Electrical Engineering, Electricity, Expense Management, External Audit, Facilities Management, Finance, Financial Reporting, Fire Alarm, High Availability, Internal Audit, Leadership, Management Strategy, Mechanical Engineering, Metrics, Microsoft Office, Multitasking, Network Operations Center, Operational Expenditure (OPEX), Operations Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Property Management, Real Estate, Relationship Management, Sales Management, Service Level Agreement (SLA), Supervisory Control and Data Acquisition (SCADA), Team Player, Technical Leadership, Technical Strategy, Technical Support, Time Management, Willing to Travel, Writing Skills
LOCATION
Phoenix, AZ
POSTED
30+ days ago

Your Opportunity

As the Phoenix Data Center Manager, you will join the Charles Schwab Corporate Real Estate (CRE) Critical Environments organization, reporting to the Director of Critical Facility Services and Western Region Facility Operations.

You will be responsible for operational, technical, and strategic management of the firm's Arizona-region data centers, which currently comprise one owned data center and three colocation data centers.

The position will collaborate with CRE Texas Region Data Center Managers, colocation providers, a contingent facilities management service provider, and CRE Property Managers to ensure the quality, consistency, and reliability of client services.

KEY RESPONSIBILITIES:

  • Oversee facilities management for Schwab's owned and leased data center locations, balancing safety, availability, and cost.
  • Build partnerships across Technology, Finance, Security, external service providers, Project Management, and CRE leadership.
  • Partner with Technology, Property Management, and facilities management vendors to refine metrics and SLAs.
  • Drive efficiency to reduce operating expenses while maintaining critical infrastructure reliability.
  • Implement cost-effective best practices using benchmarks and tools (e.g., CFD, DCIM) for capacity and demand analytics.
  • Manage capital and expense budgets; review expenses with Finance to stay within guidelines.
  • Contribute to short- and long-term planning for Corporate Real Estate and Property Management.
  • Lead EHS, facility availability, and DR contingency planning/execution for Schwab's data centers and critical facilities.
  • Support special projects and other assigned duties.
  • Support internal and external audits.

What you have

  • BS in electrical/mechanical engineering preferred; significant data center operations and maintenance experience considered as an alternative.
  • 5+ years of facilities management experience in data centers or other critical facilities.
  • Strong knowledge of data center operations, hardware technologies, and critical facilities support.
  • Work safely in complex infrastructure environments; identify and correct unsafe conditions/activities.
  • Strong analytical/problem-solving skills; experience with redundant electrical/mechanical systems (UPS, distribution, generator paralleling).
  • Build collaborative relationships across client organizations and external service providers at all levels.
  • Coordinate cross-functional IT and Facilities teams.
  • Stay organized and detail-oriented; manage multiple tasks in a fast-paced, deadline-driven environment.
  • Work effectively under pressure-independently and in a collaborative, team-oriented environment-using sound judgment.
  • Balance business needs and strategic goals while managing complex operations in a multipurpose technology campus.
  • Financial reporting/accountability experience for facilities capital and operating expenses.
  • Strong verbal and written communication skills.
  • Customer-focused with strong relationship management skills.
  • Strong project management skills.
  • This role is "always on" and requires 24x7x365 availability, as needed.
  • Maintenance often occurs after hours; flexibility in work hours is required.
  • Travel (<15%) and/or provide technical support to other corporate locations, as needed.
  • Experience with critical facility operations software (e.g., BAS, SCADA, Fire Alarm, CADD, CMMS) and Microsoft Office.

About the Company

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The Charles Schwab Corp

The Charles Schwab Corporation is a leading provider of financial services, with more than 300 offices. Through its operating subsidiaries, the company provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Named "Highest in Investor Satisfaction with Self-Directed Services" by J.D. Power and Associates in 2009, its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC) affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

The Charles Schwab Bank (member FDIC) provides banking and mortgage services and products. To meet the needs of our clients, we are actively recruiting people with the desire, drive and creativity to find solutions that help meet our clients' needs; who want the chance to learn, grow with the company and explore their career opportunities; who will strive for excellence in achieving our clients' and our company's goals; who have the highest ethical standards - individuals who take pride in making a difference in people's lives.
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Security and Surveillance
FOUNDED
1971
WEBSITE
http://www.aboutschwab.com/careers