Data Center Lab Technician

Milestone Technologies Inc

Ashburn, VA

JOB DETAILS
SKILLS
Asset Management, Automation, Command Line, Communication Skills, Data Analysis, Detail Oriented, Documentation, Hardware Configuration Management, Hardware Development, Hardware Installation, Hardware Quality Assurance, Hardware Repair, Hardware Specification, High School Diploma, Identify Issues, Installation Guide, Inventory Management, Laboratory, Linux Administration, Linux Operating System, Machine Tool, Maintenance Services, Network Administration/Management, Network Configuration Management, Network Operations Center, Presentation/Verbal Skills, Requirements Management, Retrofit, Server Hardware, Shipping/Receiving, Systems Administration/Management, Team Player, Technical Analysis, Testing, Unix Operating Systems, Writing Skills
LOCATION
Ashburn, VA
POSTED
5 days ago

Work with client teams to perform data center repairs and technician duties such as provisioning, repairs, decommissioning, moves, troubleshooting, shipping, and inventory management. Help ensure operational readiness of hardware by offering detailed, ongoing feedback.

How You Will Make a Difference:

  • In-depth usage of command-line tools and techniques, both Linux and client-specific.
  • Hardware installation, rack and stack, cabling, provisioning, and decommission. Hardware diagnosis and/or repairs
  • Coordinate with internal Data Center teams on dependent tasks (e.g. Network configuration on a rack that is needed for a new server)Task/ticket management
  • Rack integration
  • Device/System configuration
  • System troubleshooting with remote engineers
  • Document installation, repair procedures, and rack layouts
  • Provide feedback for HW troubleshooting, testing, and installation
  • Validate repair documentation for hardware and configurations
  • Support on-site vendor visits by escorting and assistance with internal tools
  • Space planning
  • Asset/Inventory Management
  • Equipment support RMA
  • Assist in the standardization of hardware for production, tooling, and automation
  • Assist in the development of hardware requirements and specifications Assist with projects (new capacity, as well as retrofits) and repairs throughout DC
  • Other tasks as required to support the service on a local basis

What You Will Need to Succeed:

  • High School Diploma or GED
  • Basic understanding of PC / server hardware
  • Proficiency in the Linux command line with common UNIX tools
  • Minimum 1 year of experience with Linux system administration, network administration
  • Experience working in the physical layer of data center operations (hardware)
  • Driven, self-motivated work ethic
  • Eagerness to learn new technologies and adapt to constant change
  • Focused, detail-oriented, able to manage and analyze technical data from multiple sources
  • Ability to dynamically switch between people-oriented and technically-oriented mindsets
  • Excellent written and verbal communication skills
  • Able to safely lift and move a minimum of fifty (50) pounds

#LI-MM1

About the Company

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Milestone Technologies Inc

At Milestone, we know IT, and we’re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.

Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1997
WEBSITE
http://www.milestone.tech