Data Center Operations Analyst

• Perform continuous monitoring of various alerts via the monitoring tools. Take immediate action as per the defined procedures when the alerts are received • Implementation of emergency Changes and planned Changes • Participation in Problem reviews for issues related to associated Command Center Services • Investigation of call home alarms from equipment to verify validity. Support of non-automated production migrations • Verification of status during bundle moves between data centers. Responding to technology environment monitoring alerts • Grants emergency touch support access for servers and mainframe • Manage, Respond to and Resolve all Incidents, Problems and others tickets in accordance with the Service Levels. Perform daily Ticket review • Join Major/Significant Incident bridge to assist with impacted applications for the support area • Participate in physical validation testing that is required during data center area testing • Data Center related activities like shipping and receiving, generator load testing, UPS battery replacement, escorting, Data Center walks, physical server touch support with "AR headset" support • Participate in annual "Black Start Support" to validate and report on alarm notification, during utility power testing

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.