Data Center Operations Program Manager (Ic4)

This position is based in Nashville, Tennessee. Candidates must be able to work on-site according to the team's schedule.

Job Summary:

The Program Manager is responsible for planning, executing, and closing multiple interrelated projects within the organization. This role partners with cross-functional teams-including engineering, product management, operations, and executive leadership-to deliver complex programs on time, within scope, and within budget. The successful candidate will possess strong leadership, organizational, and communication skills, ensuring program objectives align with corporate strategy.

Key Responsibilities:

• Define program scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed program plans, schedules, and resource allocations.
• Coordinate cross-project activities and ensure effective collaboration between project teams.
• Identify and manage dependencies, risks, and issues, implementing mitigation strategies as necessary.
• Serve as the primary point of contact for program status, communicating progress and potential roadblocks to stakeholders and executive sponsors.
• Drive program reviews and ensure alignment with business objectives and compliance requirements.
• Foster a culture of continuous improvement, leveraging data to improve program outcomes.
• Manage budgets and ensure efficient use of resources across assigned programs.
• Track and report program metrics, KPIs, and overall performance.
• Mentor and guide project managers and junior team members.

Qualifications:

• Bachelor's degree in Business, Engineering, Computer Science, or a related field; advanced degree preferred.
• 6+ years of program or project management experience in a technology or enterprise environment.
• Strong familiarity with project management software and methodologies (e.g., Agile, Waterfall, hybrid).
• Proven experience managing complex, multi-disciplinary programs.
• Excellent communication, negotiation, and stakeholder management skills.
• PMP or similar project management certification is an advantage.
• Demonstrated ability to lead teams and deliver results in a fast-paced, matrixed organization.

Additional Information:

• Some roles may require travel based on program needs.
• This position may require handling confidential and sensitive information; strong ethics and adherence to company compliance and security guidelines are essential.

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