Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.
We are looking for a Data Center Security Specialist to join our expanding Data Center Operations team. Our ideal candidate is detail-oriented, innovative, and professional. They have a passion for delighting customers, teamwork, and continuous improvement. The Data Center Security Specialist role encompasses oversight of contract employee deliverables and collaboration with Data Center Managers in order to devise security strategies, achieve financial targets, and to improve the overall operational security within our Data Centers. They will report to the Area Security Manager responsible for their Data Center Campus.
Key job responsibilities
Coordinate the activities of a professional contract guard force and oversee vendor deliverables at your assigned site or campus
Track service delivery against established SLAs and escalate corrective actions to senior team members as needed
Conduct inspections, audits, and walkthroughs to identify vulnerabilities and ensure compliance with AWS security standards and policies
Interface with vendors to coordinate system repairs, preventative maintenance, and new security construction
Foster relationships with data center stakeholders to educate on security procedures and reduce false alarms
Review and approve operational work activities that potentially affect physical security
Provide guidance and support to vendors in the absence of SOPs or in situations that require escalation
Extract metrics and analyze data to observe trends and drive improvements in security operations
Collaborate with data center operations, colocation providers, and partner teams to accomplish operational consistency
Support the development and implementation of security processes and procedures
Travel between local sites as needed, up to 50% of the workweek
A day in the life
As a Data Center Security Specialist, no two days are the same - but each one starts with keeping our customers" data safe. You"ll begin your day reviewing overnight security activity, triaging operational tickets, and checking in with the contract guard force. Mid-morning might involve a site walkthrough to inspect access control points, cameras, and perimeter security - identifying anything that needs repair or attention. You"ll coordinate with vendors on maintenance tickets and track open work orders against SLAs. After lunch, you might join a meeting with data center operations to align on an upcoming construction project or walk a new build site with security design standards in mind. You"ll review alarm data to spot trends in false activations and work with stakeholders on reduction strategies. By the end of the day, you"re documenting findings, updating metrics trackers, and preparing notes for your Area Security Manager. Some days will take you across multiple sites on your campus. Throughout it all, you"re the on-the-ground expert making sure physical security standards are met and our customers can trust that their data is protected.
About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.