Amazon.com Inc logo

Data Center Program Manager

Amazon.com Inc
  • Santa Clara, CA
    8 days ago

    Job Description

    Amazon Web Services is seeking a detail oriented, customer obsessed Program Manager for its Infrastructure Operations team.

    Our Program Managers are able to quickly adapt strategies, plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. If you have previous project engineering experience, are ready to take on challenges, open minded, appreciate team comradely, have an occasional sense of humor and want to help Amazon raise the bar, then this role is for you!

    Successful candidates are natural self-starters who possess the ability to design, develop and deploy innovative solutions to address operational challenges while driving these solutions to completion. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams (internal operations, engineering, legal, finance, procurement, environmental/health/safety, etc.). This individual has strong communication skills, is organized and thrive in ambiguity.

    The scope of role encompasses program management of capital expense (CAPEX) and/or operational expense (OPEX) projects within data center operations. The scope of projects will include but not be limited to the improvement of electrical, mechanical, fire detection, building improvements, vendor (partner) management, and cluster wide maintenance coordination. An understanding of these systems is necessary, as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

    You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).

    Key job responsibilities

    Manage requirements, budget, design, and implementation of assigned projects

    Assess annual maintenance program requirements and build a rolling 18 month project forecast

    Facilitate creation of SOWs with partner teams to be included in contract documents including RFQ/RFPs, change order controls, purchase orders, and invoicing.

    Evaluate performance and work product of on-site partners and escalate issues through Amazon leadership.

    Identify and communicate needs for design improvements.

    Monitor and enforce project schedules and quality with, operational teams, cross functional amazon team members, and partners.

    Lead and coordinate design and execution efforts between internal teams and outside partners including equipment specifications, material flow, process design, and site layout.

    Evaluate project risks and issues and propose actionable resolutions.

    Build strong working relationships with data center leadership teams across multiple sites as well as other internal stakeholders (operations, finance, safety, security, legal, procurement).

    General knowledge of data center operations and facility management.

    Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

    Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries.

    Proactively and continually improve your level of knowledge about data center relevant technologies.

    About the team

    Why AWS

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Diverse Experiences

    Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

    Inclusive Team Culture

    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship and Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Numbers & Facts

    LocationSanta Clara, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Billingunmatched
    • Budget Managementunmatched
    • Capital Expenditure (CAPEX)unmatched
    • Change Requests/Ordersunmatched
    • Cloud Computingunmatched
    • Communication Skillsunmatched
    • Computer Engineeringunmatched
    • Cross-Functionalunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Electricityunmatched
    • Engineeringunmatched
    • Environmental Healthunmatched
    • Equipment Specificationunmatched
    • Expense Managementunmatched
    • Facilities Managementunmatched
    • Federal Contractsunmatched
    • Federal Governmentunmatched
    • Financeunmatched
    • Follow Throughunmatched
    • Forecastingunmatched
    • Leadershipunmatched
    • Legalunmatched
    • Mentoringunmatched
    • Needs Assessmentunmatched
    • Network Architecture/Engineeringunmatched
    • Network Operations Centerunmatched
    • Operational Expenditure (OPEX)unmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • Process Flowunmatched
    • Program Evaluationunmatched
    • Project Engineeringunmatched
    • Project Estimatesunmatched
    • Project Evaluationunmatched
    • Project Scheduleunmatched
    • Project Trackingunmatched
    • Project/Program Managementunmatched
    • Purchase Ordersunmatched
    • Purchasing/Procurementunmatched
    • Request for Proposals (RFP)unmatched
    • Requirements Managementunmatched
    • Risk Analysisunmatched
    • Safety Standardsunmatched
    • Safety/Work Safetyunmatched
    • Startupunmatched
    • Statement of Work (SOW)unmatched
    • Strategic Planningunmatched
    • Supply Chainunmatched
    • Team Playerunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder