Job Description
Job Title: Data Center Service Engineer
Job Type: Contract
Duration: 6 Months +
Location: Barstow, TX
100% Onsite role
Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.
Job Overview:
We are seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required—strong data center and server fundamentals are what matter most.
What You’ll Do
Qualifications
Decision Outcomes
Job Type: Contract
Duration: 6 Months +
Location: Barstow, TX
100% Onsite role
Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.
Job Overview:
We are seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required—strong data center and server fundamentals are what matter most.
What You’ll Do
- Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
- Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
- Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
- Support both reactive and preventive maintenance following established procedures
- Collaborate with internal teams and customers during service events to ensure clear communication and resolution
- Document work performed and contribute to shared knowledge and best practices
- Participate in on-call rotations and support extended coverage when needed
- Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
- Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
- Familiarity with Linux or similar operating systems
- Strong troubleshooting and problem-solving abilities
- Comfortable working independently on-site and communicating clearly with customers
- Willingness to learn and support emerging technologies, including AI platforms
Qualifications
- 3–5+ years of experience in technical support, field service, or data center roles
- Associate or bachelor’s degree in IT or related field (or equivalent experience)
- Dell or other vendor certifications are a plus, but not required
- Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
- Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
- Experience with server swaps and deployments
- Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
- Experience with water cooling servers (desirable, not required)
- Familiarity with Linux
- Has built PCs
- Follows provided Plan of Action (POA) from support
- Stays current with technology (reading, company announcements, continuous learning)
- Can handle the physical demands of the job
- Provides real-time, detailed documentation
- Demonstrates good documentation habits
- Has experience in documentation
- Communicates clearly, directly, and proactively
- Is personable and articulate
- Provides detailed examples
- Works well in a team and maintains a positive attitude
- Does not require excessive prompting or give elusive answers
- Demonstrates strong work ethic and accountability
- Can prioritize tasks based on severity and customer demand
- Shows initiative and thrives in fast-paced, critical environments
- No periods of inactivity, lack of initiative, or difficulty handling pressure
Decision Outcomes
- Meets all criteria above and is recommended to move forward
- If not aligned with priorities, or concerns exist about communication, initiative, or work ethic, not recommended
Numbers & Facts
| Location | Barstow, TX |
| Industry | Other/Not Classified |
| Salary | $41.61 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1998 |
| Website | www.eteaminc.com |
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
Skills
- Artificial Intelligence (AI)unmatched
- Best Practicesunmatched
- Build Managementunmatched
- CPU (Central Processing Unit)unmatched
- Communication Skillsunmatched
- Computer Firmwareunmatched
- Computer Maintenanceunmatched
- Customer Relationsunmatched
- Dell Computersunmatched
- Emerging Technologyunmatched
- Establish Prioritiesunmatched
- GPU (Graphics Processing Unit)unmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Lift/Move 50 Poundsunmatched
- Linux Operating Systemunmatched
- Memory Hardwareunmatched
- Network Operations Centerunmatched
- On Callunmatched
- On Site Supportunmatched
- Operating Systemsunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Procedure Developmentunmatched
- Server Hardwareunmatched
- Server Supportunmatched
- Team Playerunmatched
- Technical Supportunmatched
- Willing to Travelunmatched
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