Job Description
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world.
Job Title: Data Center Technical Operations Engineer I
Location: Herndon,VA
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
- The Generator Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures.
- The Generator Service Technician is both the technical expert and primary customer support contact to the customer, and is therefore responsible for continually communicating with the customer to provide an exceptional customer experience and drive data center up-time and availability.
Responsibilities:
- Know and follow all Company safety rules, including maintaining a safe, clean, and orderly work area, and fully participate in company accident prevention and safety improvement activities
- Respond to customer requests
- Travel to designated sites and perform professional quality field service repairs consistent with company standards
- Advise the Generator Service Manager of parts needed for necessary repairs
- Keep Generator Service Manager continually apprised, and utilize leadership to assist in answering customer questions and problems when necessary
- Document detailed, complete and legible descriptions of all repair operations performed
- Accurately record time, expenses, and mileage
- Travel 80-90% of the time in an assigned region, and/or work overtime, weekends, or holidays, sometimes on short notice
- Lift up to 40 lbs frequently; pushing and pulling a maximum force of 40 lbs
- Wear Personal Protective Equipment (PPE) Protective Glasses, Protective Gloves, and Protective Footwear as required
Story Behind the Need Business Group & Key Projects
Reason for Request:
- New Temporary Worker
Can you give me a little detail about your team culture?
- diverse
- responsible to emergency power generation
Typical Day in the Role:
Daily Schedule:
- Day shift, 7am - 5:30pm
- 4/10, works 10 hours for 4 days
Interaction with team/Day to Day:
- Working with at least 1 other individual
- Supporting generator services team
- Extension? yes
- Conversion? Yes
Compelling Story & Candidate Value Proposition
Role interesting:
- Working to be the world's most customer eccentric company
- Hire world's brightest mind
Candidate Requirements
REQUIRED SKILLS
- Reliable transportation Diesel or electrical generator history preferred
- Mechanical aptitude (familiarity working with machinery) Willing to work at multiple sites (about 20 miles)Safe work practices (aware of hazards in working environment)80% of workday will be working outside
- Ability to lift 40lbsWill work/comfortable in environment with energized equipment
- Additional resource required to supplement gen team current resources in supporting the completion of Preventative Maintenance work orders
Years of Experience:
- 2+ years Degree or
Certification:
- High school diploma/GED
Leadership Principle:
- Customer obsession
- Learn and be curious
Top 3 must-have hard skills
- Reliable transportation
- Strong work ethic
- Safe work practices
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Herndon, VA |
| Industry | Computer/IT Services |
| Salary | $37.74 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
- Customer Experienceunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Diversityunmatched
- Electricityunmatched
- High School Diplomaunmatched
- Identify Issuesunmatched
- Leadershipunmatched
- Maintenance - Electricalunmatched
- Maintenance Servicesunmatched
- Network Operations Centerunmatched
- On Site Supportunmatched
- Power Generationunmatched
- Preventative Maintenanceunmatched
- Resolve Customer Issuesunmatched
- Safety/Work Safetyunmatched
- Technical Operationsunmatched
- Willing to Travelunmatched
- Workforce Managementunmatched
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