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Data Center Technician

Ursus, Inc.

Austin, TX

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JOB DETAILS
SALARY
$40–$45 Per Hour
SKILLS
Communication Skills, Computer Storage Hardware, Consulting, Electricity, Facilities Management, Hard Drives, Hardware Configuration Management, Hardware Installation, Hardware Repair, Identify Issues, Inventory Management, Linux Operating System, Microsoft Office, Network Operations Center, Network Switching, Network System Hardware, On Call, People Management, Presentation/Verbal Skills, Problem Solving Skills, RAID Storage, Return Merchandise Authorization (RMA), Returns Processing, SCSI Bus, Server Hardware, Shipping/Receiving, Standard Operating Procedures (SOP), Standards Development, Storage Area Network (SAN), Systems Maintenance, Telecommunications, Unix Operating Systems, Writing Skills
LOCATION
Austin, TX
POSTED
23 days ago

JOB TITLE: Data Center Technician
LOCATION: Austin, TX Onsite
DURATION: 6 Month Contract-to-Hire
RATE: $45/Hour

RESPONSIBILITIES:

  • Install and configure hardware for enterprise servers, including cabling infrastructure.

  • Perform hardware break/fix repairs by replacing Field Replaceable Units (FRUs).
  • Handle rack installations, such as positioning racks, managing cabling, powering up systems, and transferring servers to internal provisioning teams.
  • Diagnose and fix telecommunications connectivity problems.
  • Identify issues with and replace network switch hardware.
  • Collaborate using a shared ticketing system monitored by various internal service teams and stakeholders.
  • Record activities and develop or update Standard Operating Procedures (SOPs).
  • Manage structured cabling, including labeling and troubleshooting for fiber, copper, and telecom cables.
  • Install, repair, and maintain system power supplies and related cabling.
  • Independently handle small-scale projects and collaborate with your manager on planning and implementing larger on-site initiatives.
  • Assist in maintaining on-site inventory of items like hard drives, cables, rails, and spare parts.
  • Process Return Material Authorizations (RMAs) for faulty components.
  • Co-ordination with onsite Facility (M&E) team for planned changes, PPMs and incidents.

 

REQUIREMENTS:

  • Familiarity with server, storage, and network hardware.
  • Eagerness to learn new data center technologies and practices.
  • Excellent verbal and written communication abilities.
  • Flexible enough to work in shifts (static shift), weekends and holidays as per business requirement.
  • Ideally 40 Hrs./ 5 days a week support.
  • At least 4 to 5 years of experience in an IT setting.
  • Proven track record in resolving issues with servers, networking equipment, and other IT hardware.
  • Background in inventory management, including ordering, receiving, and shipping server components.
  • Comfort with on-call rotations and responding promptly to urgent incidents.
  • Ability to escalate concerns to senior on-site personnel and management when necessary. Understanding of key IT hardware principles (e.g., RAID, SAN, SCSI, Linux/Unix, GRUB).
  • Knowledge of trunk infrastructure systems.
  • Knowledge of various cabling tools like OTDR, OTLS, wire mapping tools etc.
  • Basic to moderate knowledge of Data Center’s Mechanical and Electrical (M&E) infrastructure.
  • Experience with liquid cooling environment would be a plus
  • Working knowledge of MS-Office

About the Company

U

Ursus, Inc.

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