Data Center Technician

Description

Key Responsibilities

• Proficiently install server and network equipment in data center environments, ensuring meticulous organization
• Assemble various Server and Data Storage machines, including motherboards, processors, memory, drives, fans, cables, and other components
• Diagnose and resolve hardware-related issues proactively and efficiently
• Establish effective communication channels with team members for assistance and task coordination
• Demonstrate self-direction and the ability to independently drive tasks to completion
• Precisely tackle intricate tasks with diligence
• Be open to occasional travel, including international destinations, as required
• Collaborate seamlessly with cross-functional teams to integrate server and network equipment
• Execute routine maintenance tasks, such as system updates and equipment replacement, to maintain optimal data center performance
• Contribute to developing and improving standard operating procedures (SOPs) for data center operations
• Conduct data analysis and root cause analysis when required.
• Assist in planning and executing data center expansion projects, including the installation of new hardware and infrastructure
• Maintain detailed records of equipment installations, repairs, and upgrades
• Stay updated on the latest advancements in data center technology and propose innovative solutions for enhanced efficiency and reliability
• Cultivate a culture of safety, reliability, and quality within the data center team

Skills, Knowledge and Expertise

• Preferred prior experience in data centers or Internet Service Providers (ISPs)
• Valuable proficiency in server hardware components 
•  Ability to lift equipment weighing up to 50 lbs
• Demonstrated ability to organize and manage copper, fiber, and power cables within racks
• Valid driver's license and capability to operate a personal vehicle
• Prior understanding and familiarity with Linux
• Knowledge of emergency response/standby/call out activities and protocols, with a background in HVAC or Electrical being preferred
• Ability to comprehend and interpret instructions, short correspondence, and memos, with the capacity to ask clarifying questions for understanding
• Proficiency in responding to common inquiries or complaints from clients, co-workers, and supervisors
• Expertise in laying out, pulling, dressing, and terminating fiber and copper communications cabling
• Experience diagnosing and repairing IT hardware, servers, network switches, and structured cabling
• Desire and experience working in a fast-paced, hands-on environment
• Understanding of data center infrastructure and/or experience in business operations

Benefits

• The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security. 
• Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and a Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.