Data Center Technician

WESCO

Carteret, NJ

Apply

JOB DETAILS

SKILLS

Analysis Skills, Best Practices, Business Operations, Business-to-Business (B2B), CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Capacity Management, Change Management, Change Requests/Orders, Communication Skills, Computer Skills, Continuous Improvement, Dell Computers, Distribution Services, Documentation, English Language, Equipment Maintenance/Repair, Ethernet, Financial Control, Fortune 500 Customers, Hand Tools, Hardware Administration, Hardware Installation, Hardware Repair, Heavy Equipment/Vehicles, Heavy Lifting, High School Diploma, IPMI (Intelligent Platform Management Interface), Identify Issues, Incident Management, Information Technology & Information Systems, Inventory Cycle Counts, Inventory Management, Inventory Reports, Lift/Move 50 Pounds, Logistics, Logistics Management, Multitasking, Network Administration/Management, Network Connectivity, Network Operations Center, Network Support, Network Switching, On Site Support, Optical Transceivers, Organizational Skills, Return Merchandise Authorization (RMA), Server Hardware, Software Patches, Solid State Drive (SSD), Supply Chain, Technical Operations, Warehousing, Willing to Travel

LOCATION

Carteret, NJ

POSTED

30+ days ago

As a Data Center Technician you will support day‑to‑day technical operations within the data center by performing equipment setup, maintenance, and troubleshooting across servers, network devices, and supporting infrastructure. You will ensure reliable operations by executing installation and assembly tasks, operating equipment safely, and maintaining a clean, organized work environment. This role is accountable for delivering high‑quality technical work at assigned project locations while upholding operational standards and best practices.

Responsibilities:

+ Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs

+ Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center

+ Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested

+ Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices

+ Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)

+ Provide hardware support for installations, moves, additions, and changes

+ Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices

+ Conduct regular physical and visual inspections of equipment and data center facilities

+ Manage inventory records and perform regular cycle counts to ensure asset accuracy

+ Update documentation for structured cabling and materials during new installations

+ Oversee capacity management in terms of space, power, cooling, and patch panel port availability

+ Understand and follow incident and change management processes

+ Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts

+ Light traveling from site to site

+ Perform other duties as assigned

Qualifications:

+ High School Degree or Equivalent required; Bachelor's Degree - IT Business or related field preferred

+ Licenses/Certificates/Designations: CCNA and CCNP preferred

+ 2 years in an enterprise Data Center environment with strong knowledge of data center best practices

+ Proficiency in troubleshooting and diagnosing server hardware issues from major vendors

+ Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks

+ Good understanding of data cabling and patching

+ Strong organizational and communication skills with the ability to manage multiple competing priorities

+ Ability to respond promptly to issues, provide updates, and escalate when necessary

+ Fluent in English

+ Ability to travel 0% - 25%

+ Basic computer skills preferred

+ Field Service or Data Center Technician experience preferred

Working Environment: Warehouse – Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally, well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

Physical Expectations:

+ Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds

+ Work may require excessive bending or stooping

+ Employee required to walk long distances repeatedly throughout the day

+ Employee required to climb ladders

+ Employee required to use hand tools

#LI-VR1 #Onsite

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._

_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

_This posting is for a current, active vacancy intended for immediate hire._

About the Company

WESCO

Resume Resources

Free Resume Templates Free Resume Builder