Data Center Technician - Remote (GA)

Kforce's client is seeking a Remote Data Center Technician - candidates must be located within approximately 45 minutes of the designated data center location in the Atlanta, GA area. This role is responsible for emergency response and escorting third-party personnel at local data center sites as needed. Duties:

• Operate and implement data center processes and procedures using ITIL standards for incident, problem, and change management
• Serve as a primary technical contact for Data Center Services & Facilities teams, acting as a technical lead and local point of escalation during emergency events and day-to-day activities
• Identify operational trends and analyze risks to communicate potential implications and impacts to data center operations
• Track operational metrics and other data to provide senior management with both current-state visibility and long-term trend analysis
• Develop and implement strategies to future-proof data center environments, ensuring scalability, resiliency, and adaptability to emerging technologies & evolving business needs
• Recommend, create, establish, & execute policies and processes to align with corporate expectations and govern environmental conditions within data center facilities
• Coordinate with IT Infrastructure teams to fulfill requests, perform changes, & respond to incidents
• Work with various departments to improve, manage, update, and administer data center infrastructure management (DCIM) tools
• Create and review departmental operating procedures, evaluate and document process improvements, & conduct awareness training for team members
• Lead data center projects & coordinate initiatives with other departments and locations
• Configure devices for initial installation and remove devices during decommissioning, including installing baselines, assigning IP addresses, updating DNS, & validating communication once connected

Requirements:

• Advanced knowledge of servers, network cabling, and data center hardware
• Knowledge of data center electrical, mechanical, and network system operations
• Strong analytical and complex problem-solving skills
• Ability to effectively communicate technical issues
• Knowledge of enterprise network hardware, including switches and routers
• Knowledge of network communication protocols such as BGP, TCP/IP, and DHCP
• Experience with LAN/WAN, routers, switches, firewalls, load balancers, and network cabling
• Knowledge of network topologies including Ethernet, VLANs, MPLS, and VPNs
• Knowledge of network security infrastructure
• Experience with Windows and Linux server operating systems
• Knowledge of directory services and infrastructure integration
• Experience with network monitoring and management platforms
• Ability to support scheduled maintenance activities
• Willingness to travel as needed
• Must be located within approximately 45 minutes of the designated data center location in the Atlanta, GA area; Location is important, as this individual will be responsible for emergency response and escorting third-party personnel at local data center sites as needed