Data Collection Agent Intern

Meter Services DCA Installation Intern

Pay: $18/hour
Location: Beaverton, OR (Onsite)
Schedule: 32–40 hours/week, Monday–Friday
Duration: 8–12 weeks (Summer 2026)

About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the U.S., with 30+ branches across 10 western states. We partner with top manufacturers like Canon, Sharp, HP, Ricoh, and more, and are committed to employee growth, training, and long-term career development.

Position Overview

This internship supports client operations by installing Data Collection Agents (DCAs) on customer networks and configuring them in MPS Monitor. You’ll gain hands-on experience working with real clients, systems, and remote deployment tools.

Key Responsibilities

• Deploy DCAs remotely and configure clusters in MPS Monitor

• Verify installations and troubleshoot basic issues
• Communicate with clients via phone/email to guide installations
• Document activity and maintain accurate records
• Escalate complex issues as needed

Qualifications

• Pursuing a degree in IT, Computer Science, Networking, Cybersecurity, or related field

• Basic knowledge of Windows systems and networking (IP, LAN/WAN, permissions)
• Strong communication and customer service skills
• Detail-oriented with ability to follow processes

Preferred

• Experience with remote support tools

• Interest in managed print services or IT support

• Previous customer-facing or technical experience

Equal Opportunity Employer

Pacific Office Automation is proud to be an equal opportunity employer and values a diverse workplace.