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Data Engineer (w/ NICE Tool)

ABB

Addison, TX

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JOB DETAILS
SALARY
$60–$65 Per Hour
SKILLS
Agile Programming Methodologies, Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Architectural Analysis, Authentication, Automation, Business Processes, Business Skills, Business Solutions, Business Support, Business Transformation, Call Centers, Cloud Computing, Communication Skills, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, Data Analysis, Data Management, Data Modeling, Data Processing, Data Sets, Data Visualization Tools, Database Extract Transform and Load (ETL), Detail Oriented, Develop Methodologies, Employee Assistance Plan, Engineering, Equal Employment Opportunity (EEO), GCP (Good Clinical Practices), Genesys Solutions, IEX Workforce Management, Industry/Trade Analysis, Information Technology & Information Systems, Insurance, Interpersonal Skills, Java, Legal, Metadata, Microsoft Windows Azure, Multiplatform/Cross-Platform, News Reporting, Operations Processes, Performance Tuning/Optimization, Pharmacy, Power BI, Problem Solving Skills, Proof of Concept, Python Programming/Scripting Language, REST (Representational State Transfer), Regulations, Reporting Dashboards, Requirements Management, Revenue/Sales Reporting, Robotics, SOAP (Simple Object Access Protocol), SQL (Structured Query Language), SQL Databases, Scalable System Development, Source Code/Configuration Management (SCM), Stored Procedures, Strategic Analysis, Tableau, Team Player, Technical Delivery, Technical Recruiting, Technical Strategy, Technical Writing, Usability Engineering, Use Cases, Wheel/Front-End Loader, Windows PowerShell, Work From Home, Workforce Management
LOCATION
Addison, TX
POSTED
Today
Description
A client of Innova Solutions is immediately hiring for a Senior Data Engineer

Position Type: Full time, Hybrid Onsite Contract --- (***Hybrid Position – 3 days onsite and 2 days remote work in a week!!!)
Duration: 12-18 Months contract
Location(s): Either Charlotte, NC 28202 / Jersey City, NJ 07302 / Addison, TX 75001

KEY TECHNICAL SKILLS:
Data Engineering
Data Modeling
Data Integration
Automation
ETL
SQL
Python
Java
PowerShell
Knowledge of Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/Korbyt Wallboard technology.

Job Description:
It is very important that this candidate has excellent communication skills. They will be required to communicate with stakeholders.
Our Client is Seeking a highly skilled Engineer with strong data engineering, integration, and automation experience. The ideal candidate will have deep proficiency in SQL, Python, Java, and PowerShell, with the ability to extract, transform, and operationalize data across multiple platforms. This role requires hands-on expertise in API integration (REST/SOAP), advanced data manipulation, and the ability to merge and visualize complex datasets.
The engineer will work within Client’s coding frameworks and governance standards, partnering closely with architecture, product, and business teams to build scalable solutions.

Key responsibilities include:
• Extract, transform, and analyze data from SQL databases and other structured/unstructured sources.
• Develop automated workflows and data pipelines using Python, Java, and PowerShell.
• Build, integrate, and maintain RESTful and SOAP API connections for data ingestion, exchange, and operational processes.
• Perform data manipulation, cleansing, and merging across multiple datasets for analytics and reporting use cases.
• Create dashboards and visualizations using Excel, Tableau, Power BI, or equivalent visualization tools.
• Collaborate with cross-functional teams including architecture, analytics, and business partners to define requirements and deliver scalable solutions.
• Contribute to technical documentation, code repositories, and operational runbooks.
• Working across business and technology to create the solution intent and our implementation Engineer vision for large complex solutions
• Integrate customizations with details filled in with emerging business requirements; ensure integrations are, modular, and designed to adapt easily.
• Facilitate solution-driven discussions, lead the design of complex Solution Engineering, and find creative solutions through their knowledge of the domain, practical experiments, and Proof of Concepts (POCs)
• Perform design reviews to ensure all non-functional requirements for a solution are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability)
• This role ensures the solution is fit for purpose and use by collaborating with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions.
• Knowledge of Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/Korbyt Wallboard technology.
• Experience with comparable products of another/competing vendor would be acceptable.
• Contributes to impact assessments to determine if WFOS has a scope of work or opportunity when work is coming through the intake process.

Primary Skill: NICE

Required Qualifications:
• Bachelors degree in Computer Science, Engineering, Information Systems, or a related technical field.
• Strong proficiency in SQL, including complex queries, stored procedures, and performance optimization.
• Demonstrated experience with Python, Java, and PowerShell for data processing and automation.
• Hands-on experience with RESTful and SOAP APIs, including authentication, schema parsing, and payload manipulation.
• Experience with data integration, ETL/ELT processes, and working with multiple data sources.
• Familiarity with data visualization tools such as Tableau, Power BI, and advanced Excel.
• Experience working in enterprise environments with structured code frameworks, version control, and CI/CD.
• 5 years of experience.

Desired Qualifications:
• Knowledge of data modeling, metadata management, or operational data stores.
• Experience with cloud data platforms (AWS, Azure, GCP) or on-prem enterprise data environments.
• Exposure to Agile methodologies and collaborative development environments.
• The ideal candidate will have experience with Voice Analytics, Call Recording, Workforce Management, Adaptive WFO, and Robotics automation.
• Solution Engineer experience in Call Center technology knowledge desired.
• Strong analytical and problem solving mindset.
• Ability to translate business needs into technical solutions.
• Excellent communication and collaboration abilities across technical and non-technical stakeholders.
• High attention to detail and commitment to solution quality.
• Demonstrates excellence in soft skills, including active listening, written, oral, organizational, interpersonal and facilitation skills.
• Understands the business customers and business processes supported by the team.
• Understands and promotes the functional capabilities provided by the team.
• Understands and leverages the technical capabilities and external services available to the team.

Technical Skills:
JAVA
Python
SQL
                                               
Qualified candidates should APPLY NOW for immediate consideration! 

***This position is only open to applicants who can be engaged on a W-2 Basis.

Qualified candidates should APPLY NOW for immediate consideration!  Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.   ASK ME HOW.

Thank you!

Sunil Nanda
Innova Solutions Inc.
Tel: (1) 585-625-4173
Email ID:

sunil.nanda@innovasolutions.com


 
PAY RANGE AND BENEFITS:
Hourly Pay Rate Range for Charlotte, NC: $60/hr-$65/hr
Hourly Pay Rate Range for Jersy City, NJ and Addison, TX: $65/hr- $68/hr
 *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
 Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
 ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
Named One of America’s Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100 certifications
Website: https://www.innovasolutions.com/
 
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.  If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at

hr@innovasolutions.com

 or (770) 493-5588. Please indicate the specifics of the assistance needed.  Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.   Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
 
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.
 

About the Company

A

ABB

ABB is a global technology leader in electrification and automation. We see our purpose as being to enable a more sustainable and resource-efficient future. By connecting our engineering and digitalization expertise, we help industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. We call this: ‘Engineered to Outrun.’ We have around 110,000 employees worldwide and a history that stretches back more than 140 years.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Engineering Services
WEBSITE
https://careers.abb/global/en/home

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