Data Entry - Card Fraud Support Staff

Position: Card Fraud Support Staff
Location: Fort Worth, Texas
Duration: Contract
Job ID: 179853

Job Overview:
We are seeking a detail-oriented and reliable Card Fraud Support Staff member to join our team. This position is 100% onsite at our Fort Worth, Texas location, and interviews will be conducted virtually. The ideal candidate will have strong keyboarding skills, keen attention to detail, and the ability to apply critical thinking to identify and address potential issues. This role involves data entry of disputed transactions and other general clerical tasks.

Responsibilities:

• Perform data entry of disputed transactions into the Core System and/or Visa credit card software.
• Handle other general clerical tasks as assigned.
• Apply critical thinking to identify and question potential issues in the information being processed.
• Communicate effectively in English, both verbally and in writing.
• Ensure reliability and punctuality in daily attendance at the AACU headquarters.

• Keyboarding skills of at least 45 words per minute with strong accuracy.
• Keen attention to detail and ability to maintain high levels of accuracy.
• Experience using Microsoft Outlook.
• Ability to apply critical thinking to identify and address potential issues.
• Must be able to pass applicable American Airlines and Credit Union pre-hire compliance checks.
• Must be able to work onsite daily at AACU headquarters during normal business hours: 14050 FAA Blvd, Fort Worth, TX 76155.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $15/hr- $17

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.