Data Entry Clerk - Billing II

Data Entry Clerk - Billing II at Quest Diagnostics

Alert: Scammers may offer fake Quest jobs using LinkedIn and other platforms. Click here to learn more.

Skip to main content

;

Career areas

Phlebotomy Laboratory Specimen processing Drivers Transportation and logistics Customer Service Per diem and on call

Sales Technology Corporate Medical, scientific, and R&D Internships All jobs India based jobs

Who we are

Culture Benefits Upcoming events

What we do

Innovation and insights Start your career with Quest Veterans at Quest Job seeker resources

Job alerts Saved jobs My profile Current employees

Search

Search by Keyword

Search by Location

5 miles 15 miles 25 miles 35 miles 50 miles

Radius

Search

More: Impact Discover a role that empowers some of life's most important healthcare decisions.

Data Entry Clerk - Billing II

Apply Save roleSaved role

Category Corporate Location Schaumburg, Illinois Job function Finance Job family Billing

Shift Day Employee type Regular Full-Time Work mode Remote

Job DescriptionData Entry Clerk - Billing II - Monday to Friday, 8:30 AM to 5:00 PM CentralAs a Billing Rep, you will work by phone or correspondence to gather information and generate accurate billing statements to our customers for their insurance premiums. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:30am - 5:00pm) CST. It may be necessary, given the business need, to work occasional overtime. Pay range: $17.20 - $22 / hourSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!Responsibilities: Research, obtains and enters missing information/demographics for completion of accessions. Conducts data entry for completion of accessions.Demonstrates competency in eligibility, billing and receivable systems and associated applications. Educates external customers on how to provide complete billing information and avoid additional contacts for information.Informs customers of billing problems/issue findings and resolutions as appropriate.Make outbound calls to clients, patients, carriers and/or any internal or external source as needed to obtain missing or additional information.Answer inbound calls from clients, patients, carriers and/or any internal or external source as needed to answer account inquiries or resolve issues.Responds to account inquires through written correspondences if unable to resolve via phone. Handles sensitive client and patient interactions. Maintains timely, accurate documentation for all appropriate transactions. Generates and/or distributes reports and documentation to internal or external client to obtain missing information.Reports problems, errors, and denial trends to management including PHI breaches.Ability to work independently and as part of a team.Meets the performance goals established for the position in the areas of efficiency, accuracy, quality, patient and client satisfaction and attendance.Other duties and tasks as required/cross functional training.Qualifications: Required Qualifications:High School Diploma; GED or equivalent work experience. 1+ years of customer service experience in customer services, phone support role, or medical billing office.Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs.Consistent attendance with ability to meet work schedule including the required training period.Successful completion of the new hire training and demonstrated proficiency required.Preferred Qualifications: Some college preferred.Previous medical terminology experience.May be a certified medical coder or involved with medical coding.Understands multiple billing requirements across varies payers and states.1 year of billing or collections experience.Prior experience in a call center settingSoft Skills:Ability to resolve calls, avoiding escalated complaints.Ability to exhibit empathy and be courteous to callers.Ability to triage and handle escalated situations.Ability to work in a fast-paced environment.Ability to adapt to changes. Ability to develop and maintain client relationships.Ability to have Excellent communication skills, both verbal and written.Ability to multi-task.60870Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Share this job

Facebook X LinkedIn Email

Explore this location Explore

"I love working here because Quest has been my second family and second home. I''ve experienced a wholesome work environment, and good management."

• Quest Employee

Featured Jobs Recently Viewed Jobs Saved Jobs

Phlebotomist I Lake Mary, Florida 05/30/2026

Phlebotomist II Part-Time Lake Jackson, Texas 05/30/2026

Phlebotomist I Jacksonville, Florida 05/30/2026

No jobs have been saved.

No jobs have been saved.

What it's like to work here

Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more

Benefits We strive to ensure our people live a healthier lifestyle by offering programs and solutions that help you take care of yourself and those you love. Find out how our benefits give you everything you need to live your best life. View more

Corporate Social Responsibility Report We''re committed to promoting a healthier world, creating an inspiring workplace, and building value for all stakeholders. Discover how we''re making this happen in our annual reports. View more

Job Seeker Resources | Quest Diagnostics No matter where you are in your journey with us, you''re probably curious about our hiring process. With that in mind, check out some of the most frequently asked questions we get from candidates below. View more

Upcoming events | Quest Diagnostics Our events are the perfect way to meet us and discover more about what it means to choose a career with Quest. Here's the place to keep your calendar up-to-date with all the details of our upcoming virtual and in-person events. View more

Innovations and Insights | Quest Diagnostics We're a customer-first organization dedicated to creating a healthier world. We offer an environment that encourages curiosity. Ready to collaborate with us? Explore the areas below or search all open jobs to discover your next meaningful and challenging role. View more

Students & early career | Quest Diagnostics Whether you are transitioning from high school, college or to civilian life after serving in the military, we have programs that can help you reach your goals - and share in the incredible work we do. At the same time, you'll be able to enjoy the satisfaction that comes with joining a network of 50,000 brilliant minds united by a shared passion to build a healthier future. View more

Load more

Why get job alerts? To stay in touch with us, we encourage you to sign up for our job alerts. Once registered, we'll match you with current and future career opportunities. You'll also receive updates about Quest news, events, and other exciting opportunities. Sign up today!

Equal employment opportunity

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.

Our company Equal opportunities E-Verify Know your rights NLRA employee rights Los Angeles County FCOE

Our company

About us How we operate What we do Corporate responsibility Culture and belonging Actions and insights Suppliers Shop tests

Locations Careers Investors Specialty labs Newsroom

Connect With Us

Facebook X YouTube LinkedIn Instagram

Site map Privacy Terms Cookie Notice Contact us Language assistance / non-discrimination Asistencia de idiomas / Aviso de no discriminación / Privacy Shield Accessibility

Quest, Quest Diagnostics, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks- and -are the property of their respective owners. 2026 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.