Auditing, Calendar Management, Customer Support/Service, Data Analysis, Data Collection, Data Entry, Data Management, Data Quality, Detail Oriented, Electronic Medical Records, Google Apps, Healthcare Quality, Microsoft Excel, Patient Care, Patient Charts, Patient Follow-up, Physician Verbal/Telephone Orders, Process Improvement, Quality Assurance, Quality Management, Quality Metrics
Responsible for data management for Cahaba Medical Care Foundation's clinical quality assurance/ quality improvement program, under the direction of the CQO.
Responsibilities
- Perform chart audits, run reports and update registries that help facilitate the program data management process and achieve improvement in QA/QI measures
- Collect required data and information from providers, other staff, and patients in order to ensure accuracy and completeness in patient charts
- Review for completeness; follow up where necessary. Perform quality assessment of the data collected; follow up when indicated.
- Work with staff at all office locations to facilitate data collection, verification and entry
- Perform patient follow up by phone call in order to schedule appointments and gather or update information
Qualifications
- Familiarity with Athena electronic medical record strongly preferred
- Proficiency with Microsoft Excel and Google Apps
- Excellent attention to detail
- Excellent phone etiquette and customer service skills