Data Entry Clerk / Reception LTE

Data Entry Clerk / Reception LTE

Primary responsibility is to answer telephone, route calls and take messages for all programs within the Indian Child Welfare Department (ICW), provide Resource and Referral and assist with initial client intakes and provide Clerical Assistance and Officeduties for the Indian Child Welfare Department.

Examples of Duties

Duties and Responsibilities:

1. Performs ICW support and data entry duties.
2. Maintain an adequate inventory of office supplies and materials for program use, including ordering and completing needed requisitions for office supplies.
3. Answer telephones, route calls to appropriate staff, take messages.
4. Complete intakes over the phone or in person.
5. Assist with initial contacts.
6. Provide Resource and Referral assistance to clients/community members.
7. Receive in-coming mail, scan inquiries, and distribute to staff.
8. Update workers master lists.
9. Maintain confidentially.
10. Participate in other collaborative service meetings as assigned by ICW Director.
11. Assist in the planning and coordinating of community outreach events organized by the ICW Program as assigned by the ICW Director.
12. Attend and participate in community outreach events as assigned by ICW Director.
13. Clean, neat and professional appearance required.
14. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

Supervisory Authority: None

Typical Qualifications

Knowledge: Must have knowledge with data entry, computers, secretarial duties, office machines and telephone skills.

Qualifications:

1. Minimum of High School Diploma or HSED, required.
2. Minimum of 1 (one) year office experience in a secretarial type position, preferred.
3. Working knowledge of computers and computer software and other office machines.
4. Ability to maintain accurate and complete records.
5. Ability to follow written and oral instructions and carry through procedures as specified.
6. Ability to maintain effective and positive working relationship with the public.
7. Ability to maintain confidentiality of information.
8. Ability to be self-motivated and flexible.

Supplemental Information

Personal Contacts: Daily contact will be made with the ICW Director, Tribal staff, clients, state and local officials on an as needed basis.

Physical Requirements: Must be able to lift at least 20 pounds. There will be some bending, lifting and reaching in overhead storage, but mostly sedentary work.

Work Environment: All Tribal Buildings are smoke free.

Travel Requirements: The ability to travel and attend meetings and trainings; overnight and out of town, both locally & nationally.

Behavior and Attitude: The vision, goals and objectives of the Red Cliff Band of Lake Superior Chippewa requires that the employee performs in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance. Any behavior or attitude that tarnishes the name or image of the Red Cliff Band of Lake Superior Chippewa will be subject to immediate disciplinary action up to and including termination.

Indian preference will be applied in the case of equally qualified applicants, but all qualified applicants will be considered.

This job description is subject to change at employer's discretion, after consultation with the employee.

Application Submittal Requirements: The following items are required for this position:

1. Completed Tribal Application, to include work history and references, available on the Tribal website.
2. Tribal Background Investigation Disclosure; available on the Tribal website.
3. Consent to Release Liability and Reference Information Form; available on the Tribal website.
4. Resume, required; cover letter, optional.
5. Post-secondary transcripts or certifications; if applicable.

Please download the forms from the links below. Complete the forms and save them. Then, please upload and attach them as "other" attachments with your application.

Consent Form Tribal Background Investigation Form

For Further Information Contact:

Red Cliff Band of Lake Superior Chippewa

Human Resources Department

88455 Pike Road

Bayfield, WI 54814

www.redcliff-nsn.gov

hr-helpdesk@redcliff-nsn.gov

(715)779-3700

The Red Cliff Tribal Council has a Drug Free Work Place Policy and adheres to the intent of the Drug Free Work Place Act. All new hires are subject to a drug test prior to starting. All applicants for employment with the Red Cliff Tribe will be subject to the background investigation and other requirements of RCCL Chapter 43, and are under a continuing obligation to supplement this application for employment with information concerning any convictions that occur after commencement of employment with the Tribe.