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Data Entry Manager

GoGoMeds

Southgate, Kentucky

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JOB DETAILS
SKILLS
Communication Skills, Compensation Management, Compensation and Benefits, Computer Skills, Computer Software, Conflict Resolution, Corporate Compliance, Corporate Policies, Data Entry, Detail Oriented, Disciplinary Action, Establish Priorities, Healthcare Administration, High School Diploma, Identify Issues, Interpersonal Skills, Leadership, Medical Terminology, Medications, Microsoft Excel, Multitasking, Organizational Skills, Performance Analysis, Performance Goal Setting, Performance Management, Pharmacy, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Problem Solving Skills, Regulatory Compliance, Service Level Agreement (SLA), Time Management
LOCATION
Southgate, Kentucky
POSTED
2 days ago

Job Summary

GoGoMeds is seeking an experienced Data Entry Manager to oversee and support the Data Entry Department within our mail-order pharmacy. This full-time leadership role ensures pharmacy technicians across multiple locations maintain accuracy, efficiency, and compliance with company standards while managing departmental performance. 
 

Key Responsibilities:

 

  • Uphold company policies for Pharmacy Technicians in the Data Entry Department, including attendance policy and occurrence tracking

  • Review PTO/Sick Time requests for Pharmacy Technicians in the Data Entry Department

  • Determine appropriate staffing level and hire technicians as appropriate

  • Perform annual reviews for each data entry team member

  • Provide written warnings, write-ups, etc. when disciplinary action needed

  • Oversee Data Entry output and workflows, monitoring technician performance and setting individual goals based on tasks, workload, and capabilities

  • Update existing training resources as necessary or create new material as needed

  • External communication with clients for order troubleshooting and resolution

  • Understand and uphold SLAs for clients

 

Required Skills: Personal Attributes

 

  • Adaptable and Dependable – demonstrate reliability while adjusting effectively to changing priorities.

  • Detail-Oriented and Organized – maintain accuracy and efficiency through strong attention to detail, organizational skills, and effective time management.

  • Interpersonal and Conflict Resolution Skills – build positive relationships, maintain professionalism, and effectively resolve conflicts with objectivity.

  • Self-Managing Problem Solver – take initiative, prioritize effectively, and handle multiple tasks under pressure.

  • Clear Communicator – deliver concise written, verbal, and instructional communication to diverse audiences.

  • Continuous Learner – seek ongoing growth, skill development, and self-improvement.

 

Required Skills: Technical

 

  • Knowledge of brand and generic medications

  • Knowledge of medical terms, abbreviations, and pharmacy calculations

  • Intermediate computer and software proficiency, including Microsoft Excel and the ability to work across 2 or more systems simultaneously 

 

Qualifications

  • High School Diploma required - Associate's or Bachelor's degree preferred (business, healthcare administration, or related field), or equivalent relatable experience

  • At least 2-3 years of Pharmacy Technician experience

  • At least 2-3 years of Management experience

  • PTCB Certified (Preferred)

Benefits

  • Salaried position. Compensation to be determined based on experience and qualifications.  

  • PTO (2 weeks/ 80 hours)

  • Sick (3 days/ 24 hours)

  • Benefit Plans to include Medical – PPO or HDHP with HSA card

  • Dental, Vision, Life, Voluntary Life

About the Company

G

GoGoMeds

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