Perform analysis and diagnosis of client issues while demonstrating an understanding of the client environment and overall project scope
Support the execution of case management activities including initiating and responding to requests, coordinating with internal and external partners, researching and resolving issues and gathering information
Analyze data to make informed decisions and determine appropriate actions
Escalate issues to Team Lead and maintain open line of communication regarding work status
Create and/or support project deliverables and work products.
Minimum qualifications required for candidates are as follows:
Strong Problem-Solving Skills
Critical Thinking
Ability and Willingness to Learn in a Fast Paced and Changing Environment
Team Building skills
Takes Initiative Without Constant Direction
Adaptive to Constant Change
Attention to Detail
Strong Analysis Skills
Ability to Challenge the Status Quo
Works well Under Pressure
Handles Constructive Feedback
Willingness to Share Knowledge
Strong Communication Skills
Medicaid Background Preferred but Not Required
Minimum of Two Consecutive Years of Employment with the Last Two Employers