At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture -- Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company's mission of outstanding service.
Responsibilities
Perform duties assigned by the Data Entry Manager
Answer phones and respond to orders, re-orders and general customer inquiries
Enter new orders for staff pharmacist review
Maintain up-to-date, accurate customer information
Generate labels for dispensing
Answer phones and respond to order inquiries
Clarify orders as needed
Handle and resolve client complaints and inquiries in a timely manner
Triage incoming faxes by facility/department and in accordance with cutoff times
Qualifications
Licensed Pharmacy Technician
Previous experience in pharmacy
LTC pharmacy experience preferred
Knowledge of brand name and generic medications
Strong attention to detail and organizational skills
Moderate to advanced computer skills required
Great telephone etiquette a must
Frameworks / ECM knowledge a plus
High school diploma or equivalent
Benefits
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
Employee Assistance Program
EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.
EO/Minorities/Females/Disabled/Veterans
Numbers & Facts
Location
Grand Prairie, TX
Job Type
Full-time
Skills
Computer Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Employee Assistance Planunmatched
Engineering Change Managementunmatched
Fax Machinesunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Medicationsunmatched
Order Processingunmatched
Organizational Skillsunmatched
Pharmacyunmatched
Resolve Customer Issuesunmatched
Retirement Planunmatched
Telephone Skillsunmatched
Time Managementunmatched
Vision Planunmatched
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