Data Entry/ Specialist Extractor

Job Title: Specialist Extractor

Location: 4910 Tiedeman Rd Brooklyn, OH 

Duration: 5 Months

Pay Range: $20 /hr on w2

5 days a week Hours : Monday-Friday 8:00am-4:30pm.

Job Description
  Under direct supervision, the Specialist is primarily focused on execution of basic processing work following defined procedures. The Specialist is also responsible for routine operational and/or administrative work and escalates any issues.     

Essential Job Duties  
This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties  
Administers defined procedures, analyses, tasks and report preparation while receiving explicit instructions for  filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process  
May assist in reviewing or ensuring proper documentation or procedures are used for basic activities   Performs basic routine tasks assigned by manager.  May provide service in relation routine billing inquiries, service requests, suggestions and complaints from customers  
Completes work by following clear defined procedures  
Other duties as assigned

Required and/or Preferred Qualifications
Experience & Education 0-1 years of experience with working knowledge of the business or general office skills High School Diploma or equivalent work experience required. College degree preferred    

Skillsets Required at all Specialist Levels
Works well with others in a fully developed team environment
Open minded and adaptable to new ideas in a changing environment
Exceptional attention to detail.
Ability to work under pressure and meet deadlines
Proficient in Microsoft Office applications
Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
Proven ability to handle monetary/ processing functions independently
Proven ability to handle high transaction volumes accurately and meet production goals    

Leveling Skills
Proven effective verbal/written communication and interpersonal skills
Good judgment knowing when to escalate issues 
Ability to identify, assess and escalate concerns appropriately
Comfortable navigating multiple computer systems and applications
Basic knowledge of banking policies, procedures, government regulations
Ability to perform simple scheduled and non-scheduled maintenance functions
Excellent customer service skills    

LOB Specific Skills
Open mail and extract paper invoices/checks (Applicants will be tested to determine extraction skills)
Properly sort non-payment documents for processing
Accurately batch work and communicate issues to Workflow Coordinator or Supervisor  
Cross training in other functional areas is required to maintain coverage in critical department    functions, e.g., mail sort, keying, reassociation, and data entry.
Other duties as assigned