Data Entry Specialist

Key Responsibilities

• Enter, update, and maintain information within ServiceNow and other internal systems.
• Review existing records for accuracy, completeness, and consistency.
• Perform high-volume data entry while maintaining a strong level of accuracy.
• Identify duplicate, incomplete, outdated, or incorrect records and make appropriate corrections.
• Compare information across multiple systems, spreadsheets, and source documents to validate data.
• Support ongoing data cleanup and record maintenance initiatives.
• Maintain organized and accurate documentation related to data updates and corrections.
• Partner with internal teams to research missing information and resolve data discrepancies.
• Follow established processes and data standards to ensure consistent recordkeeping.
• Support reporting and administrative activities as needed.

Day to Day Responsibilities

• Enter and update information within ServiceNow and other business systems.
• Review records and identify missing, inaccurate, or inconsistent information.
• Perform routine data cleanup and record maintenance.
• Compare system records against Excel spreadsheets, reports, and other source documentation.
• Correct errors and update records based on validated information.
• Track completed work and maintain accurate documentation of data changes.
• Organize and manage large volumes of information across multiple assignments.
• Communicate with internal teams to obtain missing information or clarify discrepancies.
• Generate basic reports and spreadsheets to support data tracking and reconciliation.
• Complete assigned data entry projects accurately and within established timelines.

Preferred Experience and Attributes

• 2+ years of experience in data entry, data processing, administrative support, records management, or a related field.
• Experience working with ServiceNow is preferred.
• Experience with similar enterprise platforms, database systems, CRM systems, ERP systems, or other record management tools will also be considered.
• Strong Microsoft Excel skills and comfort working with spreadsheets and large datasets.
• Demonstrated ability to perform high-volume data entry accurately and efficiently.
• Experience with data cleanup, validation, reconciliation, or record maintenance.
• Strong attention to detail and ability to identify inconsistencies within large amounts of information.
• Strong organizational and time management skills.
• Comfortable learning new software applications, systems, and internal processes.
• Ability to perform repetitive and detail-oriented work while maintaining accuracy.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating effectively with internal teams.