Data Entry/Word processing

Job Title: Administrative Assistant / Records Support Specialist

Location: Brooklyn, NY

Type: Full-Time / Temporary Contract
Position Summary
Penda Aiken inc. is a staffing firm located in Brooklyn New York. Our client is a New York State Agency seeking dedicated Temporary Staff to provide comprehensive administrative and records support. In this role, you will assist supervisors and investigators by processing case files, managing records, coordinating communications, and supporting day-to-day office operations in New York, NY. Candidates must be available for in-person interviews.
Primary Responsibilities

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  Records & Case Management: Process, organize, scan, file, and maintain electronic and paper case files and documentation.
  
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  Data Entry & Administrative Support: Perform high-accuracy data entry, manage agency records, and assist with scheduling and routine office activities.
  
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  Communication & Call Handling: Answer and direct telephone inquiries from respondents, attorneys, complainants, and other involved parties.
  
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  Document & Mail Processing: Assist with drafting routine correspondence, sorting and distributing incoming/outgoing mail, and preparing operational documents.
  
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  Investigative Support: Provide administrative backup directly to supervisors and investigators in their daily tasks.
  

Minimum Qualifications & Requirements

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  Education: Minimum of a High School Diploma or equivalent.
  
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  Confidentiality: Prior experience handling confidential or sensitive materials is highly beneficial.
  
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  Technical & Office Skills: Proficiency in Microsoft Office suite, strong and accurate typing skills, and experience operating standard office equipment (scanners, copiers, fax machines).
  
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  Interviews: Candidates must be able to attend interviews in person.