Data Governance Manager (Healthcare / Patient Services)

TekWissen LLC

Mettawa, IL

JOB DETAILS
SALARY
$60–$70
SKILLS
Analysis Skills, Automation, Biotech and Pharmaceutical, CDE (Common Desktop Environment), Case Management, Communication Skills, Computer Science, Continuous Improvement, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Analysis, Data Management, Data Processing, Data Quality, Data Sets, Diversity, Documentation, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Management, Informatica, Information Technology & Information Systems, Leadership, Literacy, Medical Products, Metadata, Metrics, Multitasking, Operations Management, Organizational Skills, Patient Assessment, Patient Care, Pharmaceutical Data, Power BI, Privacy Regulations, Problem Solving Skills, Process Management, Project/Program Management, Quality Management, Regulations, Regulatory Compliance, SQL (Structured Query Language), Stewardship, Tableau, Team Player, Training/Teaching, Workforce Management
LOCATION
Mettawa, IL
POSTED
4 days ago
Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This Client is mission is to discover and deliver innovative medicines and solutions that address complex health issues and enhance people s lives.

Position: Data Governance Manager (Healthcare / Patient Services)
Location: Mettawa, Illinois 60045
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Manager, Data Operations and Governance
The Client's Patient Services Platform Enablement and Operations team is seeking an organized, collaborative, and communicative leader to join our team as Manager, Data Operations and Governance. In this strategic role, you will champion Client s Data Governance strategy with a focus on Patient Services Platforms, ensuring data stewardship, quality, and compliance across our patient engagement and support solutions. You will work cross-functionally with both business and technical teams to safeguard and optimize the use of our data assets that drive patient-centric operations.
Key Responsibilities:
  • Serve as the primary liaison for Data Governance initiatives within Client's Patient Services Platforms, managing governance processes specific to patient data and service platforms.
  • Collaborate with stakeholders from Patient Services, Technology Services, and other business units to support and enhance data stewardship, metadata management, and data quality efforts in patient-facing platforms.
  • Drive the development and maintenance of data governance policies, standards, and documentation tailored to the regulatory, privacy, and operational needs of patient data and related digital platforms.
  • Lead operational governance tasks such as Critical Data Element (CDE) reviews, data catalog/business glossary management, and patient data quality assessments.
  • Provide ongoing education, support, and communication to ensure engaged participation in data governance processes and compliance with standards for patient data.
  • Track and analyze key governance metrics to ensure data quality, compliance, and adoption of governance practices within Patient Services Platforms.
  • Partner with platform vendors, IT teams, and business leads to continuously refine data workflows and deliver trusted patient data products aligned to evolving business needs.
  • Support preparation of metrics, presentations, and program updates relevant for data working groups and Patient Services Platforms leadership.
  • Contribute to continuous improvement, enabling platform-level governance tool adoption and process automation.
  • Perform ad hoc data analysis and project management tasks in support of Patient Services data governance objectives.
Qualifications:
  • Bachelor s degree required, preferably in Information Systems, Computer Science, Business, or related area.
  • Minimum 5 years of experience in Data Governance, Data Stewardship, Metadata Management, or Data Quality, with direct exposure to healthcare, pharmaceutical, or regulated patient data preferred.
  • Experience implementing data governance for patient systems (CRM, case management, patient support platforms) is highly desirable.
  • Demonstrated success managing data quality, metadata, and stewardship initiatives for large or sensitive datasets.
  • Strong knowledge of tools/platforms for data processing and governance (e.g., Excel, SQL, Alation, Collibra, Informatica, Power BI, Tableau).
  • Excellent communication and stakeholder engagement skills with the ability to collaborate at all levels and explain governance value in a patient services context.
  • Highly organized with proven analytical and problem-solving abilities and capacity to manage multiple priorities.
  • Familiarity with data privacy, HIPAA, or other patient data regulatory frameworks is a plus.
  • Ability to thrive in a dynamic, collaborative, and patient-focused environment.
What are the top 3-5 skills, experience or education required for this position:
  • Healthcare/Pharma Data Governance in Patient-Facing Systems
  • Data Privacy, Compliance, and Regulatory Fluency
  • Platform & Tools Literacy - CRM/Patient Systems
  • Operational rigor & execution
  • Stakeholder influence without authority
TekWissen Group is an equal opportunity employer supporting workforce diversity.

About the Company

T

TekWissen LLC

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
http://www.tekwissen.com/