Data Management Analyst

The Building People

Columbia, SC

JOB DETAILS
SKILLS
Accounts Receivable, Analysis Skills, Billing, CSS (Cascading Style Sheet), Computerized Maintenance Management System (CMMS), Customer Service Systems, Customer Support/Service, Data Analysis, Data Management, Data Quality, Database Administration, Detail Oriented, Driver's License, IBM Maximo Asset Management, Identify Issues, Intranet, Microsoft Office, Microsoft SharePoint, National Agency Clearance, Problem Solving Skills, Procedure Development, Procedure Implementation, Resolve Customer Issues, Technical Research, Technical Support, United States Department of Defense (DoD), Willing to Travel
LOCATION
Columbia, SC
POSTED
7 days ago

The Building People, LLC, has a position open for a full-time Data Management Analyst in Columbia, SC.  The Data Management Analyst will support the functionality and design of the client’s Customer Support System (CSS).  The Program Analyst is a technical support services position, performing the following:

  • Support client’s Customer Support System (CSS) & Intranet sites utilizing SharePoint Designer 2019/SharePoint Online.
  • Create/develop/update workflows, lists, groups, document libraries, etc.
  • Monitor/Diagnose/Fix issues within CSS (access, workflows, system routing/ticket assignment, etc.)
  • Perform technical research and recommend solutions addressing user/system issues.
  • Develop and implement procedures to ensure system functionality.
  • Perform data validation of the information submitted on tickets & invoices.
  • Update/Create Balance Sheets.
  • Provide phone, e-mail, and other support to individuals to help them troubleshoot, enter tickets, and/or navigate the system.
  • Create/Submit various weekly, monthly, & ad-hoc reports
  • Maintains various DPW databases.
  • Position is required to travel to meetings/events periodically.

Required Experience & Skills

  • Demonstrated knowledge and experience utilizing Microsoft SharePoint, Microsoft Office Suite, and various software platforms – preferably within the DoD environment.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Knowledge & Familiarity with Maximo or Computerized Maintenance Management Systems (CMMS).
  • Current favorable, or eligible for a National Agency Check with Inquiry (NACI) clearance, in accordance with AR 380­67
  • Valid Driver’s License

Required Education

  • Bachelor's degree (B. A.) from an accredited college or university and a minimum three (3) years of experience
  • Five (5) plus years of related experience and/or training or equivalent combination of education and experience

About the Company

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The Building People