Data Management Technician - Corporate and Continuing Education

Posting Details

Candidate(s) recommended for hire are subject to a criminal background check.

Position Information

Position Title Data Management Technician - Corporate and Continuing Education Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants for this full-time position. Qualified candidates will possess excellent communication and computer skills, demonstrate evidence of a career that includes flexibility and willingness to change; open-mindedness, fairness and the ability to see multiple perspectives; a willingness to take risks, and willingness to accept responsibility for professional and personal growth.

The Data Management Technician is responsible for the coordination, maintenance, and integrity of Corporate & Continuing Education academic and administrative data. This position manages the development and maintenance of class schedules, course builds, maintain faculty assignments, part-time contracts, payroll documentation, and course catalog information within the College's student information systems. The position serves as a technical resource for Corporate & Continuing Education operations by ensuring the accuracy, consistency, and compliance of institutional data while supporting course scheduling, reporting, and academic record processes.

Working collaboratively with the Corporate & Continuing Education Registrar, Deans, Director, Department Chairs, faculty, and administrative staff. The Data Management Technician supports the effective operation of Corporate & Continuing Education programs through data management, system maintenance, process improvement, and technical support.

We offer a valuable benefits package that includes the following:

NC State Health Plan

NC State Retirement Plan

Paid Leave

Paid Holidays

Cafeteria Plan (IRS Code Section 125)

Educational Benefits

Longevity

TRICARE Supplement Benefits

Full-time employee benefits.

Duties

Essential Duties-Duties may include, but are not limited to, the following:

• Build and maintain Corporate & Continuing Education classes within the College's student information system, including course dates, times, instructors, locations, fees, prerequisites, and enrollment parameters.
• Coordinate the preparation and processing of part-time faculty contracts, payroll documentation, and electronic timesheets to ensure timely and accurate compensation.
• Initiate and route employment and payroll documents through DocuSign for required approvals.
• Maintain accurate academic and operational data within College's student information system while ensuring compliance with institutional policies, state reporting requirements, and audit standards.
• Upload academic terms and scheduling information to 25Live and maintain room scheduling data.
• Process class revisions, cancellations, additions, instructor changes, and curriculum updates in collaboration with faculty, Department Chairs, Directors and Deans.
• Generate reports for Corporate & Continuing Education leadership, faculty, and
• audit reviews.
• Develop, document, and maintain Standard Operating Procedures (SOPs) and workflow documentation to support operational consistency.
• Assist with the preparation of the academic catalog/ tabloid.
• Provide technical assistance and guidance to faculty and staff regarding scheduling, registration, payroll, and data management processes.
• Participate in system implementations, software upgrades, testing, and process improvement initiatives.
• Perform other duties as required.

Minimum Qualifications

• Associate's degree from an accredited college in Business Administration, Office Administration, Information Systems, or a closely related field; or an equivalent combination of education and experience.
• Minimum of two (2) years of experience using computer applications and database software, preferably within higher education.
• Experience with student information systems (Ellucian, Banner, or Colleague preferred) and Microsoft Office Suite (Excel).
• Experience in academic scheduling, curriculum management, payroll processing, or institutional data management is highly desirable.

Preferred Requirements Full or Part Time Full Time College Pay Scale Minimum starting salary $46,811 annually Number of Months 12 Employee Benefits

• Health, Vision, Dental Insurance
• Property and Casualty Insurance
• Retirement Benefits
• Paid Leave, Paid Holidays
• Cafeteria Plan (IRS Code Section 125)
• Cancer - Intensive Care or Critical Care
• Employee Assistance Program
• Flexible Spending
• TRICARE Supplement Benefits

Posting Number S68-26

Posting Detail Information

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date 07/07/2026 Open Until Filled No Special Instructions to Applicants

Screening of applications will begin immediately, with an anticipated hire date ofJuly 15th, 2026

NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

" Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension."

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?
• FTCC Website
• Indeed
• NCCCS System Office
• HigherEdJobs
• Social Media
• Glassdoor
• Internal Email
• Word of Mouth
• USJoblink
• Other

Applicant Documents

Required Documents

• Resume
• Cover Letter
• Unofficial Transcripts

Optional Documents

• Certification
• Certification 2
• Certification 3
• Certification 4
• Unofficial Transcripts 2
• Unofficial Transcripts 3
• Unofficial Transcripts 4
• Other Documents