Data Operations Analyst Sr

Electric Reliability Council of Texas

Taylor, TX

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JOB DETAILS

SALARY

$99,000–$136,000 Per Year

SKILLS

Automation, Best Practices, Business Continuity Planning (BCP), Business Intelligence, Capacity Management, Change Management, Cloud Computing, Computer Engineering, Computer Science, Data Analysis, Data Management, Data Migration, Data Storage, Disaster Recovery, Electrical Engineering, Electrical Power Systems, Electricity, Emerging Technology, Genetics, Global Mobility Specialist, IBM Cognos, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Incident Response, Informatica, Information Technology & Information Systems, Leadership, Medical Conditions, Mentoring, Microsoft Windows Azure, Nonprofit, Operational Audit, Operations, Operations Control, Operations Management, Operations Processes, Oracle Applications, Organizational Learning, Power Engineering, Procedure Development, Registered Training Organisation (RTO), Regulatory Compliance, Regulatory Requirements, Requirements Management, Retail, Root Cause Analysis, Software Engineering, State Laws and Regulations, Statistical Analysis System (SAS), System Operations, Systems Engineering, Team Player, Wholesale Industry

LOCATION

Taylor, TX

POSTED

2 days ago

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. JOB SUMMARY Ensure the reliability, availability, and operational excellence of data platforms across cloud and on-premises environments by leading incident response, driving automation, and implementing robust monitoring and observability frameworks. This role oversees migrations and releases with strict compliance and integrity standards, optimizes data pipelines and storage strategies for performance and cost efficiency, and develops disaster recovery and business continuity plans. It also enforces security and governance controls, manages FinOps and capacity planning for data workloads, and fosters organizational learning through mentorship and knowledge sharing to advance best practices in data reliability and operational excellence. JOB DUTIES Understands and applies principles, theories and concepts related to the profession and ERCOT's culture. Exercises judgment within defined procedures and practices to determine appropriate action. Impact is generally limited to specific assignments or projects. May respond to inquiries and/or provide assistance and/or guidance to lower level workers. ADDITIONAL JOB DUTIES Ensure end-to-end reliability of data platforms, including cloud (Azure Databricks, ADLS) and on-premises systems (Oracle, Informatica, SAS, Cognos). Lead incident response and root-cause analysis for critical data operations issues, driving permanent fixes. Architect monitoring and observability frameworks for data pipelines, BI refreshes, and platform health, leveraging golden signals and automated checks. Design and implement automation and infrastructure-as-code solutions to streamline operational workflows and environment provisioning. Govern data migrations, releases, and upgrades, ensuring integrity, rollback strategies, and compliance with change management standards. Optimize data pipelines, queries, and storage strategies for performance, scalability, and cost efficiency across hybrid environments. Develop and validate disaster recovery and business continuity plans for data platforms, meeting RTO/RPO objectives. Drive FinOps practices and capacity planning for data workloads, enforcing cost guardrails and resource optimization. Implement security and compliance controls for data operations, ensuring audit readiness and adherence to regulatory requirements. Mentor analysts and curate knowledge assets, fostering best practices in data reliability, governance, and operational excellence. EXPERIENCE 5+ years of job-related work experience in excess of degree requirements Extensive experience with enterprise-scale cloud and on-premises data platforms Background in ITIL process implementation and operational governance EDUCATION Bachelor's Degree : in Computer Science, Information Systems, or related technical field; (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $99,000 - $136,000 The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 27 million Texas customers - representing about 90 percent of the state's electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 54,100 miles of transmission lines and 1,250 generating units. ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT's members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers,) and municipal-owned electric utilities. ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan. The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none. Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire. Additionally, 401(k) plans are available to help employees plan for the future. The ERCOT Internship Program provides college students the opportunity to develop their skills in a professional work environment. Each intern will receive unique projects and assignments that aim to solve real challenges facing the electric industry. ERCOT internships provide professional learning experiences that offer meaningful, practical work related to each student's desired career path. Eligible candidates should be enrolled in an academic bachelors or post graduate degree program maintaining a GPA of 3.0 or higher. The ERCOT Engineer Development Program (EDP) is a 12- to 16-month, self-paced program geared toward entry-level engineers looking to start a career in the power industry. Through the program, an EDP Engineer receives one-on-one mentoring, specialized training, and exposure to the work performed by each of the engineering groups at ERCOT. The program allows engineers to develop the fundamental skills necessary to reach their full potential while gaining an understanding of the types of engineering work ERCOT has to offer. EDP management supports participants each step of the way as they progress through the program. Upon completion, graduates are placed as full-time engineers within one of ERCOT’s engineering groups. The GMS Development Program (GDP) is designed to provide entry-level and early career professionals with the skills necessary to become successful Power System and Computer Engineers. The program, which is based in ERCOT’s Grid and Market Solutions (GMS) Department, will provide experience in day-to-day work and instruction in the fundamentals of electric power systems engineering, grid and market applications, software programming, and IT service and operations management. The GDP offers one-on-one mentoring, training, field trips, and special assignments. These assignments allow GDP engineers to become knowledgeable and familiar with the various business areas at ERCOT. The GMS leadership team prepares GDP engineers for a future career at ERCOT in power systems and computer engineering. The System Operator Development Program (ODP) is intended to combine real-time daily operations in an exciting work setting to prepare participants with the vital skills necessary to be successful in such a critical position — providing 24x7x365 on-demand support to manage the flow of electric power to more than 26 million Texas customers. If you are new to the industry, this program introduces you to the Bulk Electric System by combining introductory courses with the NERC Certification Exam Preparation Program in preparation to pass the NERC Certification Exam.

About the Company

Electric Reliability Council of Texas

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