Data Operations Analyst- Substitute

Data Operations Analyst- Substitute Salary $39.06 Hourly

Location: Glendale, CA Job Type: Temporary Job Number: 01131-2026S Department: Student Financial Aid Opening Date: 01/08/2026 Closing Date: Continuous

Job Description:

Under general direction, performs analytical duties in support of the ongoing development and enhancement of Enterprise Resource Planning (ERP) applications as well as other specialized departmental computer software, and peripheral equipment; collaborates with department management and functional users to identify opportunities to improve business process automation; recommends system and equipment changes for increased efficiency and effectiveness; coordinates with information technology services (ITS) staff regarding desired enhancements, modifications, and upgrades to systems and applications; and performs other related duties as assigned.

Supervision:

Works under the direct supervision of a department manager. Does not directly or indirectly supervise other employees but may provide work direction to lower-level employees, temporary employees, and/or student workers.

Work Schedule:

This is a temporary substitute position on an as-needed basis. Schedule will vary as needed for coverage.

Data Operations Analyst Position:

The Data Operations Analyst position will work in the Financial Aid department and reports to the Director, Student Financial Aid. Under general direction, serves as a Financial Aid-focused functional and systems analyst supporting the administration and compliance of federal, Title IV, state, and institutional financial aid programs. Provides analytical and technical support for financial aid operations, including configuration, maintenance, and optimization of financial aid-related modules within the Colleges ERP system and associated applications. Collaborates with Financial Aid leadership, functional users, and Information Technology Services (ITS) to ensure system functionality aligns with Title IV and state aid requirements, supports accurate awarding, disbursement, reporting, and reconciliation, and improves business process automation and data integrity.

Essential Duties and Responsibilities:

The following duties and responsibilities are typical of those performed in this classification.

• Performs analytical duties in support of the ongoing development and enhancement of ERP applications as well as other specialized departmental, software, and peripheral equipment.
• Collaborates with department management and functional users to identify opportunities to improve business process automation; develops data collection and workflow processes; analyzes and documents desired or needed changes to functional and business specifications.
• Recommends system changes for increased efficiency and effectiveness; presents recommendations and project requirements to management.
• Coordinates with ITS staff regarding desired enhancements, modifications, and upgrades to systems and applications pertaining to areas such as user work processes, system functionality requirements, and current system functions; recommends requirements for new systems and/or enhancements to existing systems in collaboration with department management, ensuring that system designs will meet user needs.
• Coordinates and performs system application testing; troubleshoots system problems after release changes and/or upgrades and partners with ITS staff to make changes in configurations to resolve errors; serves as the liaison between departmental users and ITS staff in the analysis, design, functional configuration, testing, and maintenance of the system.
• Maintains and updates reference tables within data management systems.
• Provides technical assistance and training on data management system functions and operations to faculty and department employees.
• Writes and maintains detailed, easy-to-understand procedures and process guides for technology-related projects for end users.
• May troubleshoot, diagnose, and resolve application problems; refers technical issues to the ITS department as appropriate.
• Designs and prepares system queries and technical reports related to departmental operations.
• May coordinate document imaging functions for the assigned area.
• May maintain department webpages.
• May provide work direction to lower-level employees, temporary employees, and/or student workers.
• Performs other related duties as assigned.

Minimum Qualifications:

The education, training, and experience qualifications are considered likely to provide the required knowledge and abilities to perform the above essential duties.

• Education and Experience:
• Bachelors degree from an accredited college or university with a major in computer science, management information systems, business analytics, public or business administration, or a closely related field.
• Four (4) years of database management system experience in the area if assignment, including one (1) year of experience analyzing data, improving database functionality, troubleshooting system-level issues, and improving business automation processes.
• Licenses/Certifications/Other Requirements:
• Depending on the assignment, experience that directly provides knowledge of specific departmental programs and operations may be required.
• If assigned to the Financial Aid Department, must maintain eligibility to access the National Student Load Data System (NSLDS).
• Knowledge of:
• Methods of analyzing and documenting business processes to identify automation opportunities, including standard business process analysis techniques and tools.
• Standard database management systems, ERPs, and other business application software.
• Specialized computer peripheral equipment.
• Principles of application maintenance.
• Methods of researching and reporting complex statistical and narrative information.
• Operational practices, processes, and terminology related to the assigned area.
• Laws, regulations, standards, and/or requirements applicable to areas of assignment.
• Technical methods of data organization, collection, research, and reporting.
• Methods of prioritizing, planning, and organizing work.
• Standard office practices or procedures.
• Standard office software and modern office equipment.
• Standard formats for business correspondence and other communications.
• Correct use of the English language, including spelling, punctuation, and grammar.
• Business arithmetic.

Physical and Mental Standards:

The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities.

• Mobility: frequent sitting for long periods; occasional walking and standing; occasional reaching above and below desk level.
• Dexterity: frequent fine manipulation sufficient to operate a computer keyboard; frequent grasping to handle individual papers, write, and take notes; and feel individual objects.
• Lifting/Carrying: frequent lifting/carrying of papers, files, equipment, and material weighing up to 10 pounds; occasional lifting up to 25 pounds.
• Visual Requirements: frequent use of vision sufficient to read files, documents, and computer screens and do close-up work.
• Hearing/Talking: frequent hearing and speaking in person and on the telephone.
• Emotional/Psychological Factors: frequent contact with others, including extensive public contact; frequent deadlines and time-limited assignments.

Application Process:

This position requires the following documents to be attached to your online application in order to be considered:

• Resume
• Scanned copy of official transcripts indicating conferred degree must be submitted. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.
• All required documentation must be attached to the online application by the applicant. Additional documents not requested in the announcement will not be reviewed.
• Applications will be accepted until the position is filled.
• Position Funding: The district reserves the right to extend, withdraw, and/or reopen this position at any time.

Commitment to Diversity and Equal Employment Opportunity:

GCCD is committed to employing administrators, faculty, and staff members who are dedicated to student success. GCCD recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. GCCD is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law.

Accommodations:

If accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please contact the Office of Human Resources.

Benefits:

Robust and comprehensive health and welfare package for eligible employees, which may include:

• Medical, vision, and dental plans for employee and eligible dependent(s)
• Basic life insurance
• Supplemental life insurance
• Various optional insurance plans (short-term disability, accident, critical care, and hospital)
• Flexible spending account
• Defined-benefit retirement plan participation through CalPERS or CalSTRS
• Optional 403(b) and 457 retirement plans
• Paid sick leave
• Paid vacation (classified staff and administrators)
• Paid District holidays

Note: Substitutes, Professional Experts, and Police Cadets are temporary positions and are not eligible for District benefits. For information on GCCDs benefits package, please visit Administrative Services, Fiscal Services.