Access Control, Amazon Web Services (AWS), Asset Management, Big Data, Business Banking, Business Operations, Business Processes, Business Support, Communication Skills, Compensation and Benefits, Customer Experience, Customer Relations, Customer/Client Research, Data Analysis, Data Lake, Data Processing, Data Quality, Data Structures, Data Warehousing, Database Extract Transform and Load (ETL), Delivery Management, Diversity, Financial Services, Interpersonal Skills, Machine Learning, Nonprofit, Operational Audit, Organizational Skills, Problem Solving Skills, Process Development, Process Flow, Product Development, Product Lifecycle, Product Management, Product Requirements Document (PRD), Product Support, Programming Languages, Public Cloud, Query Analysis, Risk Management, Safety/Work Safety, Scrum Project Management and Software Development, Small Business
Data can accelerate growth only when it is trusted, well-defined, and protected. In this role, you will own how Small Business Deposits data is sourced, documented, delivered, and used to power decisions across the business. You will partner with product, technology, analytics, operations, and risk and control teams to strengthen data quality and reduce data risk. Your work will directly support faster product development and a better Chase customer experience. If you enjoy translating complex data into clear outcomes, this is a high-impact opportunity.
As a Data Owner in Small Business Data and Analytics, you will be accountable for the data used across the Small Business Deposits product to support business objectives, advanced analytics, operations, and reporting. You will define, classify, and publish critical data, ensuring assets are clearly documented, high quality, and appropriately protected. You will collaborate with business partners, technology teams, and third-party vendors to deliver data that meets quality and safety expectations. You will execute processes to identify, monitor, and mitigate data risks throughout the data life cycle in alignment with firmwide policies and standards.
Job responsibilities
- Participate in the planning for the development and delivery of Small Business data to support strategic business objectives, business operations, advanced analytics, and reporting
- Define critical product data scope with business partners and clarify how the data will be used
- Partnering with our Product Team members to ensure project requirements and acceptance criteria are fully identified and accurately captured in the associated EPICs
- Coordinate with third-party vendors to establish and maintain published data assets for the Small Business Deposits portfolio
- Support modernization of published assets into enterprise data lake and enterprise data warehouse environments
- Align with other data owners to obtain approvals and enable responsible use of shared data assets
- Resolve data delivery issues with data technology partners to keep assets on track and fit for use
- Document data assets at the column level, including names, definitions, data types, access controls, retention controls, and protection assignments
- Explain data meaning and usage as a subject matter expert across stakeholders and functions
- Build relationships with data consumers across business, technology, analytics, operations, risk, and control functions
- Lead direct or matrixed team members to execute data-related work and deliver outcomes
Required qualifications, capabilities, and skills
- Bachelor's degree and 5+ years of industry experience in a data-related role
- Hands-on knowledge of data management and governance, data integration, data warehousing, business intelligence, and machine learning concepts
- Familiarity with public cloud data platforms (for example, Amazon Web Services)
- Ability to manage delivery across multiple workstreams with different timelines and dependencies
- Experience creating process flows, data flows, and business requirements documentation
- Demonstrated ability to deliver outcomes through strong internal partnerships
- Working knowledge of agile delivery practices, including Scrum-based development
- Ability to operate effectively in ambiguous environments while staying organized and driving progress
- Experience supporting risk and control requirements related to data quality, access, and protection
- Strong interpersonal and communication skills, including the ability to align stakeholders
Preferred qualifications, capabilities, and skills
- Master's degree
- Domain knowledge in small business banking processes, products, or product data
- Practical experience in big data engineering, analytics, or machine learning solutions
- Experience with cloud-based data technologies and their business applications
- Knowledge of query or analytical programming languages used for data analysis
- Product life cycle experience, including product management partnership
- Understanding of extract, transform, and load principles and common data structures
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans