Data Processing Equipment Operator

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:

https://www.oakgov.com/government/human-resources/benefits/new-hire

General Summary

$57,394 - $76,897
This position is full-time on-site

Do you enjoy solving technical problems and keeping essential systems running? Join Oakland County as a Data Processing Equipment Operator and help support the technology County teams rely on every day.

What You’ll Do
- Operate computers and related equipment to process moderately complex programs and assist with highly complex programs
- Monitor system consoles, identify issues, and make adjustments or take corrective action
- Help users with technical questions and guide less experienced operators
- Use County and department software to complete assignments
- Work assigned day, afternoon, or midnight shifts, which may include weekends and holidays
- Perform work that may require exerting approximately 50 pounds of force

Why You’ll Love It Here
- Help keep County systems running
- Build your technical skills while working with a variety of programs and equipment
- Collaborate with users and fellow operators to solve problems

Minimum Qualifications

EXPERIENCE, TRAINING, KNOWLEDGES, SKILLS & ABILITIES

REQUIRED MINIMUM QUALIFICATIONS

• Be a high school graduate or have a certificate of successful completion of the General Educational Development Test; AND
• Have had three (3) years full-time experience operating large scale mainframe or server computers with multiprocessing, teleprocessing and all associated peripherals.
• Pass the complete examination, including the employment medical, established for the class of Data Processing Equipment Operator II.
• Successfully complete the six month probationary period.

ADDITIONAL DESIRABLE QUALIFICATIONS

• Considerable knowledge of the operation of IBM computers and peripheral equipment.
• Considerable knowledge of the methods and techniques employed in recording, interpreting, and tabulating data through the use of a computer.
• Considerable ability to work with a high degree of accuracy in receiving and processing complex data.
• Considerable ability to work under rigorous production schedules.
• Considerable ability to effectively adapt work schedules to meet changing priorities and/or emergencies.
• Considerable knowledge of and ability to utilize current word processing, spreadsheet, database, e-mail and Internet software.
• Reasonable ability to exercise mature judgment and initiative in analyzing problems and recommending solutions.
• Reasonable ability to establish and maintain effective working relationships with other data processing employees and with representatives of user departments and municipalities.
• Reasonable ability to direct the work activities of other personnel.
• Reasonable knowledge of modern office and record keeping practices and procedures.
• Reasonable ability to follow complex oral and written instructions.
• Reasonable knowledge of local governmental programs and operations.

SUPERVISION EXERCISED

• When designated as a shift leader, instructs, assigns and reviews work of other Data Processing Equipment Operators.

ESSENTIAL JOB FUNCTIONS

• Operates the computer and peripheral equipment and monitors the operator's console, responding to instructions and messages displayed there by the manipulation of control switches as required to maintain efficient operation.
• Performs job set‑up necessary to run moderately difficult and complex programs using documentation and procedures provided by the departmental programming and production control staff as well as published standards.
• Prepares the peripheral input/output devices to ensure efficient job‑to‑job transitions.
• Performs job tear‑down duties at the completion of the program's operation, removes documents from printer and forwards to the Quality Assurance Unit for final preparation and distribution.

ADDITIONAL DUTIES & RESPONSIBILITIES

• Places service calls, installs replacement devices, converses with customers over the phone and otherwise takes action to resolve customer problems with the teleprocessing network.
• Responds to requests for assistance from customers or departmental personnel in areas of missing or delayed reports and other applications failures.
• Utilizes current county-wide and/or department specific software to complete assignments.

ESSENTIAL PHYSICAL & MENTAL REQUIREMENTS

• Ability to communicate to accurately convey information.
• Ability to move, lift or carry computer peripherals that may be larger or awkwardly sized.
• Ability to gather, interpret and analyze data of various sources.

WORKING CONDITIONS

• Work is performed in a typical office or centralized computer facility environment.

IMPORTANT NOTE:  The primary purpose of this job description is to set a fair and equitable salary range for this job classification.  Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.

Additional Minimum Qualifications

Union*

BU101 - United Auto Workers (UAW) Local 889: Information Technology Non-Supv (UAW)

*If applicable

EEO Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Inclusion Statement

Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.