The Data Processing Specialist is responsible for supporting a wide range of operational functions within the bank, including digital banking services, debit card administration, cash letter processing, non-post and NSF processing, wire transfers, fraud monitoring, balancing, and customer account maintenance. This position ensures transactions are processed accurately, regulatory requirements are met, and customers receive timely, high-quality service.
Essential Duties and Responsibilities
Digital Banking
- Add and maintain account relationships and transfer permissions.
- Process package changes and service updates.
- Process external transfers.
- Assist customers with Bill Pay setup and maintenance.
- Process mobile deposits & RDC deposits.
- Process wire and ach requests.
- Respond to customer inquiries through the secure message center.
- General troubleshooting and customer support.
Debit Card Services
- Order replacement debit cards.
- Monitor shipping status and card fulfillment.
- Adjust card limits as authorized.
- Troubleshoot card issues and customer concerns.
- Generate required debit card reports.
- Support digital wallet enrollment and maintenance.
Non-Post and NSF Processing
- Review and process non-post items.
- Process NSF and reconciliation items.
- Generate notices and operational reports.
- Process returned checks according to bank procedures.
- Assess and apply applicable service fees.
Balancing
- Balance ATM transactions.
- Balance official checks.
- Assist with farm accounting balancing as assigned.
Wire Processing
- Process incoming domestic and international wire transfers.
- Process outgoing wire transfers
Fraud Monitoring
- Perform daily OFAC screening.
- Assist with ACH fraud monitoring and resolution.
- Support check fraud investigations.
- Coordinate debit card fraud issues with appropriate departments.
Qualifications
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities while meeting daily deadlines.
- Excellent customer service and communication skills.
- Ability to maintain confidentiality and comply with bank policies and regulations.
Ready to join a successful Nebraska company where you'll make a real difference?
Elevate your career with Heritage Group!
Entry-level to Executive, we're always looking for great people. Respected third generation, family-owned banking, wealth management and insurance services company. Talented young management team committed to success. Build a long-term career with potential ownership opportunities. Your ambition and teamwork will be rewarded at Heritage!
Know (almost) nothing about insurance careers?
Check out insuremycareer.com for an introduction. Then call Sara Arnett at 308-583-2262 extension 1102 to explore how your skill set may be a fit at Heritage Insurance. Check out our current job postings while you're on this page as well!
Curious about banking and wealth management careers?
Explore our current job postings while you're here. Then give Jacob Arendt at call at 402-694-3136 extension 1022 to learn more about roles, responsibilities, and growth opportunities at Heritage Bank.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.