Support position responsible for the collection, input, and maintenance of various data used by the fund-raising database system. This position researches and evaluates information, and ensures that information is entered into the internal database in a timely manner, and that it is current, accurate, and conforms to AIS standards.
Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person's race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane's employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu.
REQUIRED EDUCATION AND EXPERIENCE:
High school diploma or equivalent
1 year experience with relational databases, database input, and maintenance tools
REQUIRED KNOWLEDGE, SKILLS, ABILITITIES/COMPETENCIES TYPICALLY NEEDED TO PERFORM THIS JOB SUCCESSFULLY:
Strong written and oral communication skills
Strong and consistent attention to detail
Ability to think critically and creatively to solve problems
Ability to meet work milestones and deadlines
Ability to maintain confidentiality of data and other information
Ability to work collaboratively as a member of a team
PREFERRED QUALIFICATIONS:
Experience in a higher education or nonprofit setting.
Knowledge of university organizational structure and functions.
General knowledge of fundraising software and Microsoft Office Suite.
Data Entry and Research
Data loads daily biographic updates received from 3rd party systems and via spreadsheets. Researches and collects biographical information on alumni, parents, and friends of the University. Continually monitors the data gathering, input, and maintenance process to make sure all information is current and accurately entered into the university's fundraising database. Analyzes information collected to determine relationships between new and existing data; makes corrections; seeks additional information when and where needed.
Respond to users' direct requests
Assist database users as needed to resolve unexpected issues that arise during the data entry/maintenance process. Troubleshoot failures until the problems are identified and a solution is provided.
Stays current on all data standards and practices
Participate in training to enhance skills, keeps abreast of current requirements, and to learn new methods and technologies as they become available.
Data Entry and Research
Data loads daily biographic updates received from 3rd party systems and via spreadsheets. Researches and collects biographical information on alumni, parents, and friends of the University. Continually monitors the data gathering, input, and maintenance process to make sure all information is current and accurately entered into the university's fundraising database. Analyzes information collected to determine relationships between new and existing data; makes corrections; seeks additional information when and where needed.
Respond to users' direct requests
Assist database users as needed to resolve unexpected issues that arise during the data entry/maintenance process. Troubleshoot failures until the problems are identified and a solution is provided.
Stays current on all data standards and practices
Participate in training to enhance skills, keeps abreast of current requirements, and to learn new methods and technologies as they become available.