Data Quality & Reporting Manager

Guilford Technical Community College

Greensboro, NC

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Analysis Skills, Cloud Computing, Communication Skills, Computer Networks, Computer Programming, Computer Science, Data Analysis, Data Entry, Data Quality, Database Administration, Family Educational Rights and Privacy Act (FERPA), Funding, IBM SPSS Statistical Package, Information Technology & Information Systems, Internal Audit, Interpersonal Skills, Leadership, Literacy, Mathematics, Mentoring, National News, Operations Management, Performance Metrics, Performance Testing, Pivot Tables, Presentation/Verbal Skills, Privacy Regulations, Problem Solving Skills, Process Analysis, Process Improvement, Program Evaluation, Quality Assurance Methodology, Quality Management, Quality Monitoring, Recruiting Strategy, Reliability Engineering, Resource Management, Statistical Analysis System (SAS), Statistics, Systems Administration/Management, Systems Analysis, Team Player, Time Management, Training/Teaching, Trend Analysis, Writing Skills
LOCATION
Greensboro, NC
POSTED
1 day ago

Posting Details

Position Information

Job Title Data Quality & Reporting Manager Status Regular Full Time/Part Time Full-time Location Job Description

At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative educators to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you'll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.

The Data Quality & Reporting Manager is responsible for ensuring the accuracy, integrity, and compliance of Title II AEFLA student data, funding records, and required federal and state reporting. This position reports to the Director of Program Engagement and Evaluation, but will work closely with the Dean to provide complex data interpretation to the Title II Leadership team. The incumbent applies strong skills in data analysis, reporting, quality assurance, and process improvement to support reliable performance outcomes. The role includes hands‑on data entry during peak operational periods, registration oversight, and coordination of ongoing data quality reviews.

As the primary Advansys system manager, the incumbent maintains data integrity, resolves system issues, and ensures data workflows support efficient, compliant operations aligned with the Workforce Innovation and Opportunity Act (WIOA) requirement, NRS guidance for accuracy, quality, continual monitoring, and internal control expectations. The position translates complex performance and participation metrics into clear, actionable insights to inform enrollment management, resource allocation, and program improvement initiatives.

This role is critical to maintaining audit readiness, supporting effective monitoring practices, optimizing data workflows, and fostering a data‑informed culture across the department. The Data Quality & Reporting Manager also plays a key role in analyzing GED Manager data, including GED Ready scores, to support targeted recruitment strategies and enrollment into GED Boot Camps.

Min Salary $62,031.04 Mid Salary $69,784.93 - We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience. Duties/Functions Difficult Challenges Contacts Education Required

Bachelor's degree in Information Technology, Database Management, Cloud Computing, Computer Science, Computer Technology, Mathematics, Statistics or related field with emphasis in quantitative data from an institutionally accredited College or University.

Education Preferred

Master's degree in Information Technology, Database Management, Cloud Computing, Computer Science, Computer Technology, Mathematics, Statistics or related field from an institutionally accredited College or University.

Experience Required

  • Four years experience in progressively responsible roles with information processing, reporting, developing analysis plans, analyzing data, and communicating data results successfully.
  • Experience analyzing data for inconsistencies, data quality errors, compliance risks, student performance, and student retention.
  • Experience managing, maintaining, and extracting data from a student information system such as Colleague, Advansys, Laces utilizing Informer or extraction tools within the SIS.
  • Experience merging and transforming data from multiple data sources and/or reports using Excel and/or statistical analysis tools (e.g. SAS, SPSS, or similar).
  • Demonstrated experience using data to inform decisions, conduct data quality reviews, and support internal monitoring or audit readiness.
  • Advanced proficiency in Excel, including use of formulas, pivot tables, data validation, and report development (as determined by pre-employment testing).

Experience Preferred

  • Greater than four years experience in progressively responsible roles with information processing, reporting, developing analysis plans, analyzing data, and communicating data results successfully.
  • Experience as a database administrator or computer programmer.
  • Experience reviewing Title II Literacy Education Information System (LEIS) data for compliance with state and federal guidelines.
  • Experience with standardized assessment interpretation (TABE, CASAS, GED).
  • Experience analyzing National Reporting System (NRS) testing and performance data.
  • Ability to implement and maintain macros to support data analyses for key processes such as bus pass eligibility, attention and retention incentives.

KSA Required

  • Excellent interpersonal communication skills (verbal and written) including effective listening behaviors.
  • Strong analytical skills.
  • Strong critical thinking with the ability to identify data trends, anomalies, and opportunities for program improvement.
  • Ability to articulate complex data concepts clearly to diverse audiences, coupled with active listening and interpersonal skills.
  • Proven ability to manage high-volume data entry cycles and federal deadlines with professional judgment and precision.
  • Ability to work in a team environment collaboratively and to build effective working relationships.
  • Excellent time management and problem-solving techniques and use of professional judgment in a complex team environment.
  • Support the Vision and Mission of the College
  • Data Integrity & Ethics: Understanding of data privacy laws (FERPA) and the secure handling of sensitive student identifiers (SSNs).
  • Ability to foster a team environment, build cross-departmental relationships, and mentor subordinate staff.

KSA Preferred Department/Job Specific Requirements Physical Demands Posting Type Staff

Posting Detail Information

Posting Number 2026-086-REG Open Date 07/06/2026 Close Date 07/27/2026 Open Until Filled No Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

  • Have you completed a Bachelor's degree in Information Technology, Database Management, Cloud Computing, Computer Science, Computer Technology, Mathematics, Statistics or related field with emphasis in quantitative data from an institutionally accredited College or University?

  • Yes

  • No

  • Do you have 4+ years of experience with information processing, reporting, developing analysis plans, analyzing data and communicating data results successfully?

  • Yes

  • No

  • Do you have expereince with transforming data from multiple data sources? Any experience with Statistical analysis tools such as SAS or SPSS?

  • Yes

  • No

  • Do you have advanced proficiency in Excel, including formulas, pivot tables, data validation, and report development?

  • Yes

  • No

Documents Needed To Apply

Required Documents

  • Resume

Optional Documents

  • Cover Letter
  • Transcripts
  • Curriculum Vitae

About the Company

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Guilford Technical Community College