Data Support Analyst - PL

We are seeking a highly detail-oriented and proactive Data Analyst to support workforce operations across five locations. This role is critical in ensuring accuracy, compliance, and efficiency across workforce management (WFM), payroll, and reporting systems.

The ideal candidate will act as a central control point for workforce data, helping reduce operational risk, improve reporting visibility, and ensure audit-ready processes at all times.

At Eclipse Advantage, our values drive everything we do: Win as One, Be Customer Obsessed, Empower with Purpose, Raise the Bar, and Do Right Relentlessly. These aren’t just words, they’re how we show up every day.

If you’re someone who loves working as part of a team, takes pride in delivering great results, wants the ability to own your work, and is always looking for ways to grow while doing the right thing, then Eclipse Advantage is the place for you. 

So if you are looking to grow your career, love the action-packed nature of logistics and recruiting, and HR it’s time to join Eclipse Advantage. With a competitive salary, bonus opportunities and an in-depth training program, along with an excellent benefits program including generous PTO and a 401k match, our team members are rewarded for their hard work!

Key Responsibilities

Workforce & Payroll Management

• Manage sick pay and paid time off (PTO), ensuring accurate entry into WFM systems and timely submission to payroll
• Maintain and update workforce management (WFM) systems, including:
• Scheduling changes
• Attendance corrections
• Personnel Action Form (PAF) updates
• Serve as a control point between WFM systems and Bullhorn to ensure data alignment and accuracy

Data Accuracy & Risk Mitigation

• Proactively identify and correct inconsistencies in attendance, payroll, and workforce records
• Reduce operational and financial risk through accurate data capture and validation
• Prevent invoice short pays by ensuring proper documentation and timely discrepancy resolution

Reporting & Analytics

• Deliver accurate and timely reports to onsite leadership and the client, including:
• Headcount reporting
• Attendance tracking
• Labor utilization
• Overtime visibility / trending
• Daily percent staffed reporting
• Perform ongoing analysis, including:
• Daily staffing variance (scheduled vs. actual headcount)
• Absenteeism trends (by room, line, building, etc.)
• Attendance trends (call-outs, tardies, no-shows)
• Overtime risk analysis based on WFM data
• Gap tracking (headcount vs. filled roles)
• Payroll exception tracking (missed punches, manual adjustments, errors)
• Bullhorn vs. WFM discrepancy analysis
• Billing risk identification

Compliance & Audit Support

• Support client audits by maintaining complete, accurate, and readily available documentation
• Monitor compliance risks, including missing or expiring documentation
• Track onboarding progress and clearance status for new hires

Administrative Reporting Responsibilities

• Ganaz reporting
• Birthday and anniversary reports
• Drug screen tracking
• Termination reports and exit interview data
• Missing punches reporting (weekly)
• 90-day employee reporting

This position plays a vital role in improving operational efficiency and supporting leadership by:

• Ensing payroll, attendance, and workforce systems remain clean and accurate
• Preventing billing discrepancies and revenue loss
• Identifying issues early before they escalate into larger operational problems
• Providing clear, actionable insights to the client for better decision-making
• Maintaining audit-ready systems and documentation at all times
• Reducing administrative burden on onsite managers, allowing them to focus on people, performance, and client relationships
• Creating smoother daily operations with fewer urgent escalations (“fire drills”)

Qualifications

• Experience in data analysis, workforce management, or operations support
• Strong attention to detail and data accuracy
• Experience with WFM systems and/or Bullhorn (preferred)
• Proficiency in Excel or similar reporting tools
• Ability to analyze trends and communicate insights clearly
• Strong organizational and problem-solving skills
• Ability to support multiple locations and priorities effectively

At Eclipse Advantage, our values drive everything we do: Win as One, Be Customer Obsessed, Empower with Purpose, Raise the Bar, and Do Right Relentlessly. These aren’t just words, they’re how we show up every day.

If you’re someone who loves working as part of a team, takes pride in delivering great results, wants the ability to own your work, and is always looking for ways to grow while doing the right thing, then Eclipse Advantage is the place for you.

With a competitive salary, bonus opportunities and an in-depth training program, along with an excellent benefits program including generous PTO and a 401k match, our team members are rewarded for their hard work!

Equal Opportunity Employer| Drug Free Workplace| Must be able to work in the US

Since 2003, Eclipse Advantage, a people logistics supply chain company, has helped clients improve their supply chain performance by increasing productivity, reducing labor costs, minimizing safety risks, and improving quality.

Our team of employees are a critical part of our nation’s supply chain and logistics industry – assisting to move goods – from groceries to retail to ecommerce – and its’ thanks, in part, to our team, that the supply chain in North America is thriving.

Eclipse has corporate offices in Cherry Hill, NJ and Melbourne, FL. Our team works in approximately 180 client sites across the United States and Canada. Visit us at www.eclipseadvantage.com to learn more about Eclipse Advantage.