Database Administrator (DBA)

• Digital Workplace (DW) enables all colleagues to do exceptional work in a complex, dynamic, and evolving environment.
• You will work within our TechCare Operations: Blueprint team, partnering closely with database engineering, application, and infrastructure teams to ensure the reliability, performance, and security of enterprise database platforms.
• You will support mission-critical systems and help drive database strategy, standards, and operational excellence.

Critical Focus Areas

• Administer, maintain, and optimize enterprise database systems to ensure high availability and performance
• Monitor database health, troubleshoot issues, and resolve incidents in a timely manner
• Implement database backup, recovery, and disaster recovery strategies
• Ensure data integrity, security, and compliance with enterprise standards
• Support capacity planning, performance tuning, and scalability initiatives
• Collaborate with engineering teams to support application deployments and database changes

Key Responsibilities

• Manage and support database platforms (e.g., DB2 z/OS, Oracle, SQL Server, PostgreSQL, Netezza) across development, test, and production environments
• Perform database installation, configuration, patching, and upgrades
• Monitor database performance and proactively tune queries, indexes, and configurations
• Implement and maintain backup, recovery, and high-availability solutions (e.g., replication, clustering)
• Troubleshoot database-related incidents, perform root cause analysis, and implement preventive measures
• Partner with application and product teams to review database designs and ensure optimal data structures
• Enforce database security standards, including access controls, encryption, and auditing
• Automate routine DBA tasks using scripting languages (e.g., Python, Shell, PowerShell)
• Document database configurations, processes, and operational procedures
• Support data migrations, releases, and environment refreshes
• Participate in on-call support rotations and incident response

Education & Experience

• Database administration experience in a professional environment and/or comparable experience such as:
• Experience administering one or more database platforms (e.g., DB2 z/OS, Oracle, SQL Server, PostgreSQL, Netezza)
• Familiarity with database backup/recovery, high availability, and disaster recovery concepts
• Experience with performance tuning and query optimization
• Experience with scripting/automation (Shell, Python, PowerShell, etc.)
• Familiarity with Agile or other rapid application development methodologies
• Understanding of distributed systems and multi-tier architectures
• Bachelor's degree in computer science, engineering, or related field required; advanced degree preferred

Preferred Qualifications

• Experience with database monitoring and observability tools
• Knowledge of cloud database platforms (AWS RDS, Azure SQL, etc.)
• Experience with data modeling and database design principles
• Familiarity with NoSQL databases and big data platforms

High-Performing Behaviors

• Proactively identifies and resolves database performance and reliability issues
• Challenges the status quo and drives continuous improvement in database operations
• Stays current with database technologies, tools, and industry trends
• Communicates clearly with technical and non-technical stakeholders
• Collaborates effectively across teams to achieve shared objectives
• Demonstrates ownership, accountability, and strong problem-solving skills
• Adapts quickly to changing priorities and operational needs

Knowledge / Skills

• Strong understanding of database administration concepts (backup/recovery, performance tuning, security, and availability)
• Ability to analyze and resolve complex database issues
• Knowledge of data structures, indexing strategies, and query optimization
• Understanding of metadata management and database architecture